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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Super

5
Excellent communication, very helpful. Reviewed on: 13th August 2021

Really helped

5
I struggled to get finance else where, so when I spoke to the customer care team and they talked me through my options and told me how easy it was to get set up it was a no brainer. Reviewed on: 13th August 2021

Above and beyond my expectations

5
Nearing the end of my finances for my car with them they offered me help to get my new car with them from selecting a new car and driving it in a matter of a couple of days they were brilliant cannot praise them enough will not anywhere else when I need a car Reviewed on: 13th August 2021

Make a life easier

5
They look so much good for a customers Reviewed on: 13th August 2021

Amazing, fast and friendly

5
This company helped me get the finance to be able to secure my first car. I couldn't of done it without this company. 5* service Reviewed on: 13th August 2021

Car finance

5
First Response is easy to apply for. The staff are helpful and payment to dealer is fast which means you get your car sooner Reviewed on: 13th August 2021

Go above and beyond

5
FR were brilliant from the beginning. As someone who's struggled with credit in the past they managed to secure a reasonable finance agreement for myself with a 0 deposit and this was done within 48 hours of the application going through. Also their customer service is second to none, each time I've called its been answered within two minutes and the advisors are so understanding, professional and go out their way to help. Reviewed on: 13th August 2021

Amazing

5
Quick and easy application, telephone call was really easy and fab customer service! Reviewed on: 13th August 2021

Very supportive

5
I choose first response finance for my car finance because I read so many good reviews. I actually was surprised how supportive they were when considering me for car finance. Also accommodate my payments accordingly. Rates are good also and payments are manageable. I would highly recommend this finance company. Reviewed on: 13th August 2021

outstanding paitence and understanding with the view of getting the best deal for customers

5
I'm on benefits. thought I had no chance of finding finance. 1st response tailored a deal that work to my finance patterns. Reviewed on: 13th August 2021