Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

View other First Response Finance products

4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing service

I have been with them for nearly 6 years and recommended them to my mum and dad as well as brother and partner which all use them now too! They are very helpful, understanding and always able to assist your needs! I can’t fault them at all. Reviewed on: 13th August 2021

Excellent

First response helped me when nobody else would and they even made the payments suit around my pay days which allows me to never miss a payment I would definitely and always recommend them to everyone who is struggling to find a decent finance company Reviewed on: 13th August 2021

Fast and Hassle free

I have had a great experience with first response. The customer service is top class and my application was processed within a matter of hours, which enabled me to collect the car from the dealership on the same day. Reviewed on: 13th August 2021

Outstanding

I’ve used first response a number of times and I can’t fault them, the customer service has been fantastic and the way they will help you as best they can even if you have adverse credit history. I will always recommend them to family and friends and will continue to use them in the future. Reviewed on: 13th August 2021

First class,very helpful,professional and easy.

Can’t recommend highly enough. I was amazed just how easy they made the whole process and every member of staff that I spoke to were pleasant and helpful. The flexibility being able to check online to see how your monthly payments could shorten your term was very helpful. All in all a stress free process. A++++ Reviewed on: 13th August 2021

Amazing

Amazing finance company very friendly and helpful, will go above and beyond to help you out. Even with bad credit they will try there best, monthly payments reasonable also. Reviewed on: 13th August 2021

Professional and efficient service

I've been getting car Financial help from First Response Finance for over 15 years now and I have received professional service at all times. Reviewed on: 13th August 2021

Great customer service

There a very organised company and help you with all sorts of enquiries or struggles you have! Everyone very polite and friendly and my car finance was completed within the day to! Reviewed on: 13th August 2021

Great service

Been with them for over 5 yrs never had a problem with them, Recommend to friends and family as well Reviewed on: 13th August 2021

Brilliant company

Easy to deal with hassle free company good communication Reviewed on: 13th August 2021

Alternative products

Car Finance
from AA Cars 3.88 from 7 reviews
Car Finance
from Arnold Clark 4.29 from 12 reviews
Car Finance
from JBR Capital 4.04 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub