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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (8001)

super quick response

5
very helpful , help me get the bike i always wanted and offered very flexible terms , always there when needed ,and the customer portal is excellent , awesome company :) Reviewed on: 13th August 2021

Easy to deal with.

5
Excellent easy to deal with company. Always willing to help. Reviewed on: 13th August 2021

Excellent service

5
I had secured finance with FRF for a car that ended up being faulty. The dealership refunded and FRF was great throughout that process! I had to secured my finance for my new vehicle by using them! They are fab. Very smooth process, friendly staff and hreat online account available! Reviewed on: 13th August 2021

Helpful from start to end

5
Very good company helped me get my car when alot of the main dealerships wouldn't accept me for finance and gave no reason this company went through everything and made sure I had the best deal possible for me Reviewed on: 13th August 2021

Amazing understanding customer service

5
Took time to explain everything excepted me with no credit score as thus would be my first loan for anything nice staff and quickly get things sorted Reviewed on: 13th August 2021

Very helpful and supportive

5
I would highly recommend, friendly and helpful Reviewed on: 13th August 2021

Fast & efficient service

5
From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021

Excellent

5
Absolutely fantastic company always helps Reviewed on: 13th August 2021

Fantastic Customer Care

5
For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021

Such an easy process

5
Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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