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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7796 reviews)

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4.88

Based on 7,796 reviews, last reviewed 13th Jun 2026

83700% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great Service Quick and easy to access loan and approval was instant. Never had any reason to be dissatisfied. I am now on my third loan with First Response Reviewed on: 13th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7796)

First class experience

When I telephoned first response I was nervous as I never had car finance before,the gentleman on the phone put me at ease was very patient with me,and made me feel very comfortable, the process was straightforward, things that I didn’t quite understand was explained fully to me, I was kept updated throughout the process, Once I had chosen my car I telephone first response and they confirmed my purchase, very happy with the entire process and experience I had with this company and would recommend and use again Reviewed on: 13th August 2021

Simple and understanding.

Everyone I've ever spoken to has been nothing but friendly and helpful. The whole process was easy to follow and really quick. Nothing is too much trouble. Throughly recommend! Reviewed on: 13th August 2021

Good service and helpful

Been a customer for years and they always happy to help and always ready to give the best options. Reviewed on: 13th August 2021

very helpful

Very prompt and helpful staff was amazing Reviewed on: 13th August 2021

Finance is going really well

Really easy to amend agreement, very happy with the company and would highly recommend Reviewed on: 13th August 2021

Brilliant easily sorted no hassle

Everything was straight forward and easy to complete very nice customer service Reviewed on: 13th August 2021

A company that understands personal situations

I applied with First Response Finance after my previous car was written off in a non fault accident. The application process was very user friendly and after chatting to an advisor my application was successful and I am now in my replacement car and couldn't be happier. Thank you First Response Finance. Reviewed on: 13th August 2021

Amazing!

I first applied for my car and declined, I got put in touch with first response and they accepted me the same day! I have have a few financial issues over the pandemic and first response we’re amazing and helped me there and then! Will definitely be going with them again for a new car! Reviewed on: 13th August 2021

Think there great! Help when needed most!

At a time when I needed a new car the most I found myself in a pickle trying to get finance and just like a family member first response where there to help me get the car and I couldn't be happier with how easy and quick it was to get sorted out. Reviewed on: 13th August 2021

Very good company polite staff

Being if someone with bad credit first response helped me get a new car. Every time I have had to deal with them they have been very helpful staff are always virtuous and polite and are always willing to help even under circumstances of a faulty car helping with the the car dealership to get a repair and an exchange would recommend Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

83700% increase in 5 star reviews

67% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7796)

First class experience

Simple and understanding.

Good service and helpful

very helpful

Finance is going really well

Brilliant easily sorted no hassle

A company that understands personal situations

Amazing!

Think there great! Help when needed most!

Very good company polite staff

Review First Response Finance: Car finance now

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