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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommend

My finance was arranged in a very polite, helpful & efficient manner. I was guided through the process at every stage. Reviewed on: 13th August 2021

Fast friendly customer service

Went to look at car had representative call me to go through all my details and see what was affordable for me for my car and was done within 45mins and got a great deal and money was payed out within the day of me accepting my vehicle Reviewed on: 13th August 2021

Great customer service

Very friendly staff and helped loads getting my new car Reviewed on: 13th August 2021

Amazing company!

I have had 2 cars and just refinanced again for my dream motorbike. I have been a customer for the last 6 years and always had a great service. Without these I wouldn't of been able to get my dream car and bike! Easy process and hassle free, definitely recommend and love knowing I have these if I need help in future. Reviewed on: 13th August 2021

Easy to deal with

Good costumer service, polite to talk to. Easy to deal with Reviewed on: 13th August 2021

Amazing customer service

Honestly this finance company delivers the best customer service from start to finish,I'm currently on my second vehicle finance through them and I would never choose finance through anyone else! Every single member of the team you speak to is friendly,approachable and goes above and beyond to deal with every step of the process. 5 star service,great rates,lots to choose from,great for building credit. Reviewed on: 13th August 2021

Brilliant customer service

Brilliant company to deal with everything was ver straight forward and easy to complete their customer service was spot on genuinely don’t have a single bad thing to say about this company Reviewed on: 13th August 2021

Fantastic company

I have car finance with these guys and I highly recommend. So helpful Reviewed on: 13th August 2021

Best customer service

Best customer service I have ever received. They made me feel comfortable and East to understand. Thanks wl definitely recommend them. Reviewed on: 13th August 2021

AMAZING CUSTOMER SERVICE

We dont have the best credit score in the world and were really nervous about being accepted for finance but first response treat us like humans but a score thats the result of a history of hard luck. They looked at what our life is now not what is was 3 years ago and we were able to get the car we needed to keep our family going. Reviewed on: 13th August 2021

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