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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic

5
I had poor credit and was offered loans @ 39%APR. First Response gave me a loan @ 17%. I paid it off early and saved on interest. The phone staff where friendly, helpful and knowledgeable. Thank you FRF. Reviewed on: 13th August 2021

Easy fast and very informative

5
I’ve used first response finance for several years it’s always easy to finance and every detail is personally gone through with the advisor. They give options to suit you finances and let you decide. Very happy Reviewed on: 13th August 2021

Had a great experience

4
First response have been fast efficient and provided a helpful service Reviewed on: 13th August 2021

Highly recommended

5
I have had 2 finance agreements with thus company, they are friendly approachable and make sure everything is explained at every stage. On one occasion where I had a payment issue there worked with me to resolve this with no nasty admin charges. A fantastic company I would happily use again. Thank you Reviewed on: 13th August 2021

Excellent

5
I could not have wished for an easier ,helpfull,careing company they help me step by step when ever I need help and always get in touch to see things are ok, if ever I get car finance again I would run back to first response finance, thank you for always being very helpful. Reviewed on: 13th August 2021

Brilliant customer care nothing wasn't to much

5
Always kept in the loop in everything and so easy to apply Reviewed on: 13th August 2021

Very easy

5
Good rate and easy to deal with, online portal is also very easy to navigate Reviewed on: 13th August 2021

Very happy

5
We couldn’t be happier with first response they have been brilliant when we first got our car and there was problems with the car. They helped sort out the problems and the finance application was easy Reviewed on: 13th August 2021

New finance

5
Excellent service easy to apply online quick desision quick payout for my new car would highly recommend Reviewed on: 13th August 2021

Top Company

5
First class service from a first class company. Easy and straight forward from start to finish. Had a problem with a garage where I purchased a car and First Response Finance stepped in for me and fixed it in no time! Highly recommended Reviewed on: 13th August 2021