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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (8001)

Outstanding customer support

5
I have been a loyal customer of first response for 6 years now , excellent customer focused support nothing was ever a chore when dealing with first response, kept me informed every step of the way with my account and genuinely felt like they where there to help me with any issues I had. To anyone reading this I have honestly been more than happy with them and recommend you use them. Reviewed on: 13th August 2021

Amazing company!

5
I had my first finance car through this company and it came with alot of problems. The company did so much to help me even paid for my repairs as good will gesture! I now have another car with them because i just wouldnt go anywhere else! The staff are amazing and help in all situations you need them too. Just amazing and cant thank them enough for their help and support Reviewed on: 13th August 2021

Great friendly service

5
Great service nothing too much trouble very helpful Reviewed on: 13th August 2021

Friendly people

5
The people I spoke to, are very attentive, and friendly, throughout the process Reviewed on: 13th August 2021

Excellent service

5
Very friendly staff help you all the way! This is the second finance I have had one for a car and now for a motor bike can’t praise them enough! Reviewed on: 13th August 2021

First class experience

5
When I telephoned first response I was nervous as I never had car finance before,the gentleman on the phone put me at ease was very patient with me,and made me feel very comfortable, the process was straightforward, things that I didn’t quite understand was explained fully to me, I was kept updated throughout the process, Once I had chosen my car I telephone first response and they confirmed my purchase, very happy with the entire process and experience I had with this company and would recommend and use again Reviewed on: 13th August 2021

Simple and understanding.

5
Everyone I've ever spoken to has been nothing but friendly and helpful. The whole process was easy to follow and really quick. Nothing is too much trouble. Throughly recommend! Reviewed on: 13th August 2021

Good service and helpful

5
Been a customer for years and they always happy to help and always ready to give the best options. Reviewed on: 13th August 2021

very helpful

5
Very prompt and helpful staff was amazing Reviewed on: 13th August 2021

Finance is going really well

5
Really easy to amend agreement, very happy with the company and would highly recommend Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review