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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent customer service

5
Absolutely excellent customer service very helpful and friendly service Reviewed on: 13th August 2021
Kelly jayne's avatar
Kelly jayne

Loving my new car no faults drives like a dream!

5
After a bad experience elsewhere I never dreamt I’d find a reliable car and now I have! With the help of first response and they have been incredible they even helped me goodwill towards my new timing belt which was reccomended to be done ✅ Reviewed on: 13th August 2021
Simone Bailey Stanley's avatar
Simone Bailey Stanley

couldn't ask for more

5
simple and easy process, staff are friendly and helpful couldn't really ask for more Reviewed on: 13th August 2021
Dean Avery's avatar
Dean Avery

Helpful and good communication

5
Always helpful and very quick on the phone which has been essential during the pandemic. Reviewed on: 13th August 2021
Solaya Rowley's avatar
Solaya Rowley

Excellent communication

5
I had a excellent experience with them Reviewed on: 13th August 2021
Temi Majekodunmi's avatar
Temi Majekodunmi

Amazing

5
Quick and reply and leading money to someone who has bad credit allowing myself to buy a car Reviewed on: 13th August 2021
leah king 's avatar
leah king

Great finance company

5
Always willing to go the extra mile to help and make customers happy and satisfied, I have not long taken out a new 4yr finance with them Reviewed on: 13th August 2021
chelsey vailes's avatar
chelsey vailes

Great to deal with

5
Have had great experience with this company was turned down for finance by every other company until I found first response who went above and beyond to get me the best deal at a monthly repayment which I could afford regardless of my my credit score.now onto my 2nd car with them. Would high recommend Reviewed on: 13th August 2021
Peter berry's avatar
Peter berry

Excellent customer service

5
Iv now been with first response for around 10 years getting my car finance and every time I have called them I have always had a good experience due to there professional operators who have helped me purchase 3 cars with them I would not go anywhere else. Reviewed on: 13th August 2021
Gregor's avatar
Gregor

Makes dream come true

5
Absolutely amazing company helped me to get my dream car. Professional customer service and spot on customer focused company Reviewed on: 13th August 2021
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Anonymous

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