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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Vehicle Finance

I’ve financed many vehicles through First Response and always found them to be extremely helpful and considerate. Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Peter! Response date: 1st May 2026

David Joseph.

The people I dealt with were very helpful and polite, they also made sure I fully understood all the details prior to signing. Nothing was to much trouble. Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you David! Response date: 1st May 2026

Outstanding

The whole process from start to finish was amazing, 19 other companies declined me before First Response accepted me because they saw more than the credit score they saw I could actually afford to pay what I’ve borrowed unlike the other places, the communication was fantastic, everything was made clear so I understood what I was signing up for, the choose of dealers they work with is so big so it was only a matter of time before I found a dealer and within a week from first contact I’d found and bought a car Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Steve! Response date: 1st May 2026

Very good costumer service help with everything

Very good costumer service help with everything Reviewed on: 29th April 2026

Reply from First Response Finance Thank you Agnieszka for the five-star review! Response date: 29th April 2026

I am very happy with how they handled my application...

I am very happy with how they handled my application until the end. Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Elen! Response date: 29th April 2026

Excellent customer service.

Excellent customer service. Given a full explanation of how the process worked. Great list of approved dealerships. Service was problem free from start to finish and I had my car within 24hrs Reviewed on: 29th April 2026

Reply from First Response Finance We're happy that we could help you Rach! Response date: 29th April 2026

Quick and easy to purchase a vehicle and lots of sup...

Quick and easy to purchase a vehicle and lots of support and info at every stage Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Graeme! Response date: 29th April 2026

Easy to apply and friendly and helpful customer serv...

Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Emma! Response date: 29th April 2026

Fantastic

Fast ! Reliable , great to sort any problems Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 29th April 2026

Outstanding service

Very helpful from the start and even after sale customer service is excellent. They make sure everything is right for you and your circumstances from the apr to the car. I cannot fault them. This is a company that are happy to help from beginning to end, not one where they hook you and forget about you. Absolutely deserve more recognition. Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Gemma! Response date: 29th April 2026

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