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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

i found them to be open and honest at all stages.

5
i found them to be open and honest at all stages. all financial explanations were clear and helpful. Reviewed on: 12th June 2025
Reply from First Response Finance That's great to hear, thank you John! Response date: 17th June 2025
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First Response Finance

I’ve been with them for years currently on my 4th ve...

5
I’ve been with them for years currently on my 4th vehicle and every contact has been superb Reviewed on: 12th June 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours William! We hope you're happy with your new vehicle. Response date: 17th June 2025
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First Response Finance

Used them a few times and will keep using them

5
Used them a few times and will keep using them Reviewed on: 12th June 2025
Reply from First Response Finance That's great to hear, thank you Craig! Response date: 17th June 2025
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First Response Finance

Better deals for your needs

5
Got me the best deal over time for what I could easily afford Reviewed on: 12th June 2025
Reply from First Response Finance Thank you! Response date: 12th June 2025
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First Response Finance

The best providers for anyone struggling to get credit

5
I have some black marks on my credit history but first response have been able to provide credit quickly and simply when other credit providers have been far less helpful. Reviewed on: 12th June 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025
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First Response Finance

Fab customer service

5
Since I have been with the company they have been fantastic, I had to call up to change my bank details and the lady on the phone was so helpful and friendly and got it sorted straight away. Always a top service from them Reviewed on: 12th June 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025
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First Response Finance

Quick and easy and friendly service made my applicat...

5
Quick and easy and friendly service made my application stress free Reviewed on: 12th June 2025
Reply from First Response Finance That's great to hear, thank you Saeed! Response date: 17th June 2025
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First Response Finance

I struggled to get finance due to poor credit and fi...

5
I struggled to get finance due to poor credit and first response sorted me out with a good rate better than some more well known dealers I went to, I went to first response off a recommendation from a friend and can fault them the process was so fast and smooth. Reviewed on: 12th June 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025
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First Response Finance

easy from start to finish customer service very good

5
easy going from start to finish the customer service is second to none very helpful Reviewed on: 12th June 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
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First Response Finance

Quick first response to start and finish getting fin...

5
Quick first response to start and finish getting finance Reviewed on: 12th June 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
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First Response Finance

Review First Response Finance: Car finance now

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