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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Review for FRF

Haven’t had much correspondence but I put that down to paying on time so no need too. The correspondence I have had has been helpful. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Excellent service

Excellent service. Quick and easy to deal with. Very pleasant and helpful on the phone. Online services are great and easy to use and view details Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Andrea! Response date: 6th May 2025

Helped me when I thought nobody else could

Helped me when I thought nobody else could Reviewed on: 2nd May 2025

Reply from First Response Finance We’re happy that we could help you Jojo! Response date: 6th May 2025

Exemplary team

I was incredibly grateful to First Response for giving g me a finance deal while I was dealing with a difficult situation in my life. Having the car has given me the opportunity to get back on my feet. Reviewed on: 2nd May 2025

Reply from First Response Finance We’re happy that we could help you Scott! Response date: 6th May 2025

Very helpful company when you have a problem

Very helpful company when you have a problem Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Jersey! Response date: 6th May 2025

When I couldn’t get finance for my car first respons...

When I couldn’t get finance for my car first response offered me they couldn’t give me the full amount I needed but told me how to work around it for example putting more deposit on the car and it was easy and the application forms was easy as well excellent way of getting finance Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 6th May 2025

I struggled with finances and they where very suppor...

I struggled with finances and they where very supportive and helped in getting the best deal for me. Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Sam! Response date: 6th May 2025

First response were very helpful and if I ever had a...

First response were very helpful and if I ever had any problem I knew that I could always ask them for help and trust them. Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Jack! Response date: 6th May 2025

Every thing went really smooth customer service was...

Every thing went really smooth customer service was excellent Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Angela! Response date: 6th May 2025

Clear and easy account management

Intuitive website that makes it easy to manage my finance agreement with little to no hassle. I've had no issues whatsoever with my experience so far. Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Elliot! Response date: 6th May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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View resource hub

First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

Review for FRF

Excellent service

Helped me when I thought nobody else could

Exemplary team

Very helpful company when you have a problem

When I couldn’t get finance for my car first respons...

I struggled with finances and they where very suppor...

First response were very helpful and if I ever had a...

Every thing went really smooth customer service was...

Clear and easy account management

Review First Response Finance: Car finance now

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