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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Very happy with first response

5
I am extremely happy with how fast and easy my claim was handled. The people who work there were very nice and professional. I would definitely recommend Reviewed on: 12th June 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025
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First Response Finance

They made me feel so at ease.

5
They made me feel so at ease. They ensured all my questions were answered and nothing was too much. They didn’t make me feel stupid if I didn’t understand anything and everything was super smooth going and very easy and straightforward. I couldn’t recommend them enough both me and my sister have cars through first response and I wouldn’t go elsewhere now. Reviewed on: 12th June 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025
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First Response Finance

Great service and prompt no hassle

5
Great service and prompt no hassle Reviewed on: 12th June 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
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First Response Finance

Absolutely fantastic.

5
Absolutely fantastic. Easy, easy to understand. Everything is explained. Absolutely brilliant. I totally recommend First Response Finance. Reviewed on: 12th June 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025
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First Response Finance

They were very courteous all the way through the pro...

5
They were very courteous all the way through the process of me getting my car and when I got my car, they rang me up if that I am happy with the car and I said yes with no problems Reviewed on: 12th June 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025
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First Response Finance

Second purchase and not last for sure.

5
Second purchase and not last for sure. Amazing service Reviewed on: 12th June 2025
Reply from First Response Finance That's great to hear, thank you Przemyslaw! Response date: 17th June 2025
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First Response Finance

Very helpful to get me a car.

4
Very helpful to get me a car, very helpful after sale too Reviewed on: 12th June 2025
Reply from First Response Finance Thank you Tinika for the four-star review! Response date: 17th June 2025
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First Response Finance

10/10 experience from start to finish.

5
10/10 experience from start to finish. Staff are very helpful and polite. Highly recommend Reviewed on: 12th June 2025
Reply from First Response Finance Thank you L for the five-star review! Response date: 17th June 2025
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First Response Finance

they were very helpful and talk me what was happen a...

5
they were very helpful and talk me what was happen at all time Reviewed on: 12th June 2025
Reply from First Response Finance We’re happy that we could help you Rodney! Response date: 17th June 2025
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First Response Finance

Brilliant

5
I’ve had 4 motorcycles through first response and each time has been a breath of fresh air to deal with Reviewed on: 12th June 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Andrew! We hope you're happy with your new bike. Response date: 17th June 2025
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First Response Finance

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