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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick and easy to use no hidden charges highly recom...

Quick and easy to use no hidden charges highly recommend Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Jeremy! Response date: 6th May 2025

Never had any problems

Never had any problems Very easy to talk to and they helped me all they could Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Richard! Response date: 6th May 2025

No problems at all.

No problems at all. Very helpful and very understanding because everyone has unique circumstances. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Neil! Response date: 6th May 2025

Customer service is excellent.

Customer service is excellent. Took time to listen to my concerns. Came up with a product tailor made for me. Clear explanations and clarifications. Several options to select from. The process was smooth and understandable. Their service is top notch. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

I had been knocked back with others but first respon...

I had been knocked back with others but first response helped all the way Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

First response finance will try and help

I was really struggling at the time I needed finace for a car. Not only did first finance give me credit they upped it when I was really struggling to find a car in the credit range I had been accepted for. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Due to my credit rating I didn’t think I would be ab...

Due to my credit rating I didn’t think I would be able to get finance however thanks to the very helpful agent he helped me every step of the way , was extremely helpful and now I have a great new car thanks to all the help , would definitely recommend . Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Amazing customer service

I have good customer service support from all members at the first response finance. I couldn’t as for more better help than what I got. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

So easy to work with and good customer service.

So easy to work with and good customer service. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Exceptional customer experience, every question I ha...

Exceptional customer experience, every question I had was answered professionally and streight away I would highly recommend this company Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

Quick and easy to use no hidden charges highly recom...

Never had any problems

No problems at all.

Customer service is excellent.

I had been knocked back with others but first respon...

First response finance will try and help

Due to my credit rating I didn’t think I would be ab...

Amazing customer service

So easy to work with and good customer service.

Exceptional customer experience, every question I ha...

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