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Gadget Cover: Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.63 (115 reviews)

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4.66

Based on 115 reviews, last reviewed 28th Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

3 star

2 star

Latest highest rating:

4

my review always go with these when covering my tech Reviewed on: 28th September 2023

Latest lowest rating:

1

Extremely Poor Service They took almost 2 months to repair my phone. They intentionally prolonged the whole process. They would ask information 1 by 1 each time and would ta... Read more Reviewed on: 4th April 2023

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About this product

Gadget Cover Gadget Insurance reviews (115)

Review of the Gadget Cover, Gadget Insurance:

AWFUL

4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE Reviewed on: 26th September 2016

Brilliant

Excellent service have been with gadget cover for about a year now and couldn't fault there service. Reviewed on: 29th October 2016

Friend and easy to make a claim

Have needed to make a claim on two occasions, both times the staff have been very friendly and helped me with the process. Claims have been completed with quickly with no quibble. Reviewed on: 29th October 2016

Good piece of mind

its comforting to know that my phone is covered should i break it Reviewed on: 29th October 2016

Very good insurance company very happy with it

I have damage my phone and gadget has fixed it straight away very happy very fast and the phone looks like new very good company I will always be with you thank you. Reviewed on: 29th October 2016

Best all round service value for money

I did not suffer an experience, I enjoyed the best insurance service, meaning it did not feel like my money was being snatched from me. Reviewed on: 29th October 2016

Best ever company service 2nd to none

Nothing left to ask all questions covered at the start answered before asked. I have recommended everyone I know, they`ve been more than satisfied with the quotes and service. Dave P Reviewed on: 28th October 2016

great company

no problems making a claim, great customer service Reviewed on: 28th October 2016

Cheap & reliable

Never any issues. Cheap full cover. Reviewed on: 28th October 2016

Great service

Reasonable prices for the cover. Fast and efficient service. Really helpful and polite staff. Would highly recommend this insurance company. Reviewed on: 28th October 2016

Really Amazing!

Really friendly service, helped with advice from start to finish! was never on hold long and phone came quicker than I thought! best insurance i have used Reviewed on: 28th October 2016

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