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11th July 2020
Helpful customer service
Had no issues with this company. Whenever I have had any problems the customer service team have been happy to help and dealt with any issues promptly. Reasonably priced and hassle free
Your Geoffrey Insurance Reviews (270)
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1st August 2019
Great for those who, like me, only travel short distances
There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips...
Read more There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips and an app on your phone tells you how far you have travelled and how much each trip cost
At the end of the month you get a, small, bill which you pay by direct debit
It's great as you have complete control over how much you spend and it is considerably cheaper than traditional insurance. I only wish I had found it sooner.
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13th September 2018
Think twice before booking Geoffrey Insurance. Not recommending at all.
Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque....
Read more Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque.
Unreasonable expensive. Not pleased customer service with plain dry explanations to any question and increasing the prices every year. Don't trust Mathew at all. LAYER!!!
Happy that finally I canceled the service with them. Not recommended at all.
Thank you Sharlotte with clear and honest explanation.
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11th September 2018
A great sensible company
It was great to get my renewal from Geoffrey Insurance and to find that my renewal quote had actually gone down - not up. Must be a first for car insurance.
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7th September 2018
Great Service
After a little Technical fault on their part I rang up to get this fixed and it was a prompt and experienced service. Very good value for money.
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5th September 2018
Car insurance and recovery
Good people to talk to. Competitive prices. I have been with Geoffrey for a few years now and have been satisfied wwiwiwith the service.
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2nd September 2018
All you could want
It was quick and easy to decide which was the best value for money for the insurance on my car and the procedure was simple to complete to make sure I was fully covered at the best price going. Thanks to all concerned.
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2nd September 2018
brilliant
Customer service is outstanding, very happy with their help
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2nd September 2018
excellent customer service
I have ensured family to consider Geoffrey insurance when renewing policy
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1st September 2018
Competitive Pricing
I spoke to a rep from geoffreys insurance, who made the purchase of the policy a smooth transaction. He was friendly & courteous
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1st September 2018
Easy
Easy to arrange and renew, video provided comprehensive guide on what to do if you need to contact them or have an accident.
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1st September 2018
Great company at affordable prices
They have been fantastic to deal with when I needed a new windscreen or needed to change address etc no extra charges unless really needed highly recommend
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1st September 2018
Excellent customer service
Professional, friendly, efficient service. Excellent value for money and being able to discuss best options with a real person who gives you confidence in the them and the product speaks volumes. Would always recommend them.
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1st September 2018
Fantastic all round service!
Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and...
Read moreCaring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and customer care excellent. They called me back when it was convenient just before my renewal (pre-arranged) and sorted things out for us. Have been with them for 2 years now and won't be leaving in a hurry... Thank you Geoffrey Insurance :)
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31st August 2018
Easiest to communicate with
Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings.
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31st August 2018
Incredible service and value
From the moment inquired about my car insurance I was treated like a real person 10 out of 10
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