Geoffrey Insurance Reviews

Great for those who, like me, only travel short distances

There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips...

There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips and an app on your phone tells you how far you have travelled and how much each trip cost
At the end of the month you get a, small, bill which you pay by direct debit
It's great as you have complete control over how much you spend and it is considerably cheaper than traditional insurance. I only wish I had found it sooner.

Margaret Level 1

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Think twice before booking Geoffrey Insurance. Not recommending at all.

Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque....

Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque.
Unreasonable expensive. Not pleased customer service with plain dry explanations to any question and increasing the prices every year. Don't trust Mathew at all. LAYER!!!
Happy that finally I canceled the service with them. Not recommended at all.
Thank you Sharlotte with clear and honest explanation.

ZivLevel 1

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A great sensible company

It was great to get my renewal from Geoffrey Insurance and to find that my renewal quote had actually gone down - not up. Must be a first for car insurance.

JaneLevel 1

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Great Service

After a little Technical fault on their part I rang up to get this fixed and it was a prompt and experienced service. Very good value for money.

SharonLevel 1

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Car insurance and recovery

Good people to talk to. Competitive prices. I have been with Geoffrey for a few years now and have been satisfied wwiwiwith the service.

Peter LeaLevel 1

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Was there went I needed them.

Fast , friendly and a good pricing .

Stephen HindsLevel 1

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All you could want

It was quick and easy to decide which was the best value for money for the insurance on my car and the procedure was simple to complete to make sure I was fully covered at the best price going. Thanks to all concerned.

KitKatLevel 1

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brilliant

Customer service is outstanding, very happy with their help

sarahjaneLevel 1

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excellent customer service

I have ensured family to consider Geoffrey insurance when renewing policy

sarahjaneLevel 1

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Competitive Pricing

I spoke to a rep from geoffreys insurance, who made the purchase of the policy a smooth transaction. He was friendly & courteous

IftyLevel 1

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Easy

Easy to arrange and renew, video provided comprehensive guide on what to do if you need to contact them or have an accident.

MelanieLevel 1

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Great company at affordable prices

They have been fantastic to deal with when I needed a new windscreen or needed to change address etc no extra charges unless really needed highly recommend

Jill wrightLevel 1

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Excellent customer service

Professional, friendly, efficient service. Excellent value for money and being able to discuss best options with a real person who gives you confidence in the them and the product speaks volumes. Would always recommend them.

Jo EdwardsLevel 1

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Fantastic all round service!

Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and...

Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and customer care excellent. They called me back when it was convenient just before my renewal (pre-arranged) and sorted things out for us. Have been with them for 2 years now and won't be leaving in a hurry... Thank you Geoffrey Insurance :)

Susanne TrokhymenkoLevel 1

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Easiest to communicate with

Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings.

Vincent devlinLevel 1

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Incredible service and value

From the moment inquired about my car insurance I was treated like a real person 10 out of 10

Patrick NevinLevel 1

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Best service best quote

The title says it all. Easy comminication friendly service

John PellLevel 1

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Great Experience

Straightforward application, very helpful staff and a good price which didn't go through the roof in the second year. All in all a happy experience!

S.ChambersLevel 1

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Easy, friendly service with great renewal quotes for existing customers.

I have been with Geoffrey insurance for 3 years now and there customer service is second to none. It's easy to renew your policy and they send an email with a video at the time of renewal. If I need to phone them I have always experienced a friendly...

I have been with Geoffrey insurance for 3 years now and there customer service is second to none. It's easy to renew your policy and they send an email with a video at the time of renewal. If I need to phone them I have always experienced a friendly helpful service and feel that no question is a silly question. They have always been happy to help with any enquiry I have had. They look after existing customers and offer reasonable renewal quotes, this in turn makes me feel like I am valued as a customer.

Mhairi Jeans Level 1

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MY KIND OF INSURER

Easy to contact, simple and straight forward questions, no problems when changing vehicles.

Phill GunnLevel 1

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