Want to read what our community is saying about Geoffrey Insurance? We collect Geoffrey Insurance reviews from customers like you. If you're already a customer, please leave your own review to help other customers get an inside track on this company....
READ MOREWant to read what our community is saying about Geoffrey Insurance? We collect Geoffrey Insurance reviews from customers like you. If you're already a customer, please leave your own review to help other customers get an inside track on this company. With your Geoffrey Insurance reviews, we can help to make financial services more transparent.
Customer Service
62% of feedback is People related
Top Age Profile: 65+
Top Channel Preference: Online
Write a reviewHelpful customer service
Had no issues with this company. Whenever I have had any problems the customer service team have been happy to help and dealt with any issues promptly. Reasonably priced and hassle free
Reviewed on 11th July 2020Adam![]()
Write a reviewrecommendations
Trusted, reliability is credible
Reviewed on 19th November 2019Olamide Jesupemi![]()
Write a reviewGreat for those who, like me, only travel short distances
There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips... Read more
There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips and an app on your phone tells you how far you have travelled and how much each trip cost
At the end of the month you get a, small, bill which you pay by direct debit
It's great as you have complete control over how much you spend and it is considerably cheaper than traditional insurance. I only wish I had found it sooner.Reviewed on 1st August 2019Margaret![]()
Write a reviewChange of car
Swift phone call and it was all sorted within 5 minutes
Reviewed on 24th July 2019Cristina McDowall![]()
Write a reviewOn the ball
Did everything for me in a recent claim - great!
Reviewed on 24th July 2019Cristina McDowall![]()
Write a reviewThink twice before booking Geoffrey Insurance. Not recommending at all.
Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque.... Read more
Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque.
Unreasonable expensive. Not pleased customer service with plain dry explanations to any question and increasing the prices every year. Don't trust Mathew at all. LAYER!!!
Happy that finally I canceled the service with them. Not recommended at all.
Thank you Sharlotte with clear and honest explanation.Reviewed on 13th September 2018Ziv![]()
Write a reviewA great sensible company
It was great to get my renewal from Geoffrey Insurance and to find that my renewal quote had actually gone down - not up. Must be a first for car insurance.
Reviewed on 11th September 2018Jane![]()
Write a reviewGreat Service
After a little Technical fault on their part I rang up to get this fixed and it was a prompt and experienced service. Very good value for money.
Reviewed on 7th September 2018Sharon![]()
Write a reviewCar insurance and recovery
Good people to talk to. Competitive prices. I have been with Geoffrey for a few years now and have been satisfied wwiwiwith the service.
Reviewed on 5th September 2018Peter Lea![]()
Write a reviewWas there went I needed them.
Fast , friendly and a good pricing .
Reviewed on 4th September 2018Stephen Hinds![]()
Write a reviewAll you could want
It was quick and easy to decide which was the best value for money for the insurance on my car and the procedure was simple to complete to make sure I was fully covered at the best price going. Thanks to all concerned.
Reviewed on 2nd September 2018KitKat![]()
Write a reviewbrilliant
Customer service is outstanding, very happy with their help
Reviewed on 2nd September 2018sarahjane![]()
Write a reviewexcellent customer service
I have ensured family to consider Geoffrey insurance when renewing policy
Reviewed on 2nd September 2018sarahjane![]()
Write a reviewCompetitive Pricing
I spoke to a rep from geoffreys insurance, who made the purchase of the policy a smooth transaction. He was friendly & courteous
Reviewed on 1st September 2018Ifty![]()
Write a reviewEasy
Easy to arrange and renew, video provided comprehensive guide on what to do if you need to contact them or have an accident.
Reviewed on 1st September 2018Melanie![]()
Write a reviewGreat company at affordable prices
They have been fantastic to deal with when I needed a new windscreen or needed to change address etc no extra charges unless really needed highly recommend
Reviewed on 1st September 2018Jill wright![]()
Write a reviewExcellent customer service
Professional, friendly, efficient service. Excellent value for money and being able to discuss best options with a real person who gives you confidence in the them and the product speaks volumes. Would always recommend them.
Reviewed on 1st September 2018Jo Edwards![]()
Write a reviewFantastic all round service!
Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and... Read more
Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and customer care excellent. They called me back when it was convenient just before my renewal (pre-arranged) and sorted things out for us. Have been with them for 2 years now and won't be leaving in a hurry... Thank you Geoffrey Insurance :)
Reviewed on 1st September 2018Susanne Trokhymenko![]()
Write a reviewEasiest to communicate with
Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings.
Reviewed on 31st August 2018Vincent devlin![]()
Write a reviewIncredible service and value
From the moment inquired about my car insurance I was treated like a real person 10 out of 10
Reviewed on 31st August 2018Patrick Nevin![]()
Currently showing 20 of 270