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Go Girl: Car insurance reviews

Name: Car insurance
Rating: 2.2 (136 reviews)

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2.07

Based on 136 reviews, last reviewed 8th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

24%

65%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024

Latest lowest rating:

1

This company is an absolute JOKE. This company is an absolute JOKE. Been with them for almost two years. They have no consideration for their clients. Have left me stranded for over a ... Read more Reviewed on: 8th October 2025

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About this product

Go Girl offers car insurance to UK drivers.

Go Girl comprehensive car insurance cover offers up to £200 if your handbag is stolen, personal possessions cover and a courtesy car if yours has to be repaired following an accident. Go Girl car insurance also covers up to £100 to replace your child car seat.

Go Girl car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Go Girl before, you can also leave a review and share your experience.

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Go Girl Car insurance reviews (136)

Extremely rude!!! Over charged me!

I started my paying a monthly direct debit, until they charged me an additional £20 after they tried to withdraw the money from the wrong account and the money wasn't in there. I tried to phone up and discuss this and I spoke to someone called Lucy who was extremely extremely rude and non negotiable. I would not recommend this company to anyone!! She was a horrible lady and would not accept any of my payments and I will be cancelling my policy down to her! Reviewed on: 22nd November 2016

Avoid these there terrible

I'll keep it short, basically they cancelled my policy due to lack of no proof of no claims, although I'd emailed proof plenty of times, I gave £212 deposit and a further £94.63 one month later, then 7dsys later they cancell my policy and refund sweet f.a. Reviewed on: 16th November 2016

hassle free claim

I crash my car and had to make a claim. my car was a total loss and it was correctly valued. Added replacement car to my policy for an extra£82 only. highly recommended. Reviewed on: 14th November 2016

Hidden cost

As all review in past just move home.. said will cancel my policy if im not going to pay 100 on top of my paymenta.. redicilous and non professiol staff.. avoid avoid avoi Reviewed on: 28th October 2016

Just want to take your money!!

On 23rd September i received a 7 day cancellation letter stating that you need to add a second address to the policy or it will be canceled. After speaking to someone and sending an email saying that a second address is not related to this policy and the vehicle is never kept at that address and will only be rarely driven my the named driver i was told this was ok and received confirmation for this on 24th September. I believed that the insurance was fine and everything would go ahead as planned however i again received another letter on 4th October for the exact same issue. Once again i phoned up and was now being told there was nothing you could do and i would have to pay an extra £1000.00 or my insurance would be cancelled. As this was now becoming unaffordable i stated that the insurance would be have to be cancelled. As this was in the 14 days i believed a refund would be due. Today 10th October i phoned up again as i hadn't heard anything about the refund to be told that i have to send an email ( which i hadn't been told in the previous phone call ) i then asked about the refund and was told that i would be receiving nothing! After paying out a deposit of over £500 i find this utterly devastating! If the issue had been resolved like i thought on 23rd September i wouldn't be having this stress of being out of pocket and without insurance! Dont use this company!! Reviewed on: 10th October 2016

Would Recommend

I decided to be insured by GO Girl with a great annual price. Had to pay £150 for deposit which was expected. Unfortunately, a week later , my car went for MOT and failed so decided to scrap it. I emailed GO Girl to cancel my insurance and 2 days later my insurance was cancelled and deposit returned (-£45 Cancellation fee) with no problem or fuss. Definitely will return to Go Girl again. Reviewed on: 2nd October 2016

Cost

Be very careful with hidden cost as I have found out with my daughters insurance Reviewed on: 27th September 2016

Worst insurance company I've ever dealt with!

Massive hidden costs unless you can be bothered to troll through all of the small print. Customer services very unhelpful. I reported an incident with my vehicle after I crashed into another vehicle and even though there was no claim from either party I lost 1 years NCD on asking they didn't understand why as it was only on there records as for information only purposes. They really are a bunch of utter idiots and plebs! I would only recommend this company to someone I did not like. I hope that the next time their CEO goes to the toilet he passes a cactus! Avoid them like the plague. Reviewed on: 11th September 2016

Huge hidden costs - bullying attitude to customers

Whilst the may appear to come out well on price caparison websites they are hidden costs which are not apparent initially. Every change to the policy has a premium cost which is not explained well - even to remove a named driver and twice they have threatened to cancel my policy. Like another reviewer when my daughter passed her driving test the charges were extortionate so I said I would just take her off. They then still wanted to charge me a ridiculous amount and said if I did't pay it my policy would be cancelled - even though she wasn't ever going to drive the car. There attitude can only be described as bullying. They supply very poor customer service and fail to explain all the hidden charges which are many. I would never use them again. Reviewed on: 9th September 2016

Cheapest Car Insurance - try them !!!!

I shopped around for my car insurance online when my renewal came round and the best quote came from 'Go Girl'. They were far cheaper than their nearest rival. What more can I say...... other than get a quote from them online :D Reviewed on: 30th August 2016

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Go Girl: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Go Girl: Car insurance now

Go Girl Car insurance reviews (136)

Extremely rude!!! Over charged me!

Avoid these there terrible

hassle free claim

Hidden cost

Just want to take your money!!

Would Recommend

Cost

Worst insurance company I've ever dealt with!

Huge hidden costs - bullying attitude to customers

Cheapest Car Insurance - try them !!!!

Review Go Girl: Car insurance now

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