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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

Goodtogoinsurance.com Travel insurance reviews (6039)

Review of the Goodtogoinsurance.com, Travel insurance:

As an 88 year old.

5
As an 88 year old. I found web site so easy to use Reviewed on: 4th October 2024

Easy to use which is brilliant.

5
Good to Go is so easy to use as they hold all your information including any medication and history which makes it so easy to rebook with them and just update each time you book holiday cover. Reviewed on: 11th July 2025

Very good quick and very simple to use

5
Very good quick and very simple to use Reviewed on: 11th July 2025

I had to amend my travel insurance documents, I rand...

5
I had to amend my travel insurance documents, I rand up, was spoken to really quick, problem solved in a matter of minutes Reviewed on: 11th July 2025

Due to unforseen circumstances I had to cancel a Dec...

4
Due to unforseen circumstances I had to cancel a December Policy but took out a weeks insurance in July. A rebate accrued. Undirrunately you were unable to provide rebate without a lot of tooing and froing but eventually you got it right. Thank you. Other than that hiccup..an excellent service. Reviewed on: 11th July 2025

We have used Goodtogo insurance many times.

5
We have used Goodtogo insurance many times. We have always felt confident in their provision. especially after when due to health reasons we had to cancel our holiday at very short notice. We got all our money refunded after providing the right proof. The staff have been most helpful Reviewed on: 11th July 2025

They seem to be good.

5
They seem to be good. xxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 11th July 2025

Good customer service

5
I found the company very approachable. Quick telephone call answering and good customer service. Reviewed on: 11th July 2025

The website was straight forward to use.

5
The website was straight forward to use. I chose the policy which best suited our needs and covered all our pre-existing illnesses without a premium. I would recommend to both family and friends and will not hesitate to use again when we holiday. Reviewed on: 11th July 2025

Great policy at competitive rates

5
Searching for a policy covering extensive existing medical conditions Goodtogoinsurance offered great coverage and competitive rates. It was an easy choice to select this company. Reviewed on: 11th July 2025

good to go all prosser,s no cons

5
the site up very helpfull and easy to navigate everything the questions are all straightforward Reviewed on: 11th July 2025