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Goodtogoinsurance.com: Travel insurance reviews

4.85
Based on 5,189 reviews, last reviewed 22nd Aug 2025
39500% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Made changes no problem no extra charge. Made changes no problem no extra charge. Reviewed on: 22nd August 2025
Keith L's avatar
Keith L

Latest lowest rating:

1

took nearly 4 months for a simple claim for lost sun... took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go do... Read more Reviewed on: 20th August 2025
Burrell's avatar
Burrell

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5189)

Excellent all round service.

5
I am over 70 years old and wanted to visit my daughter in Perth, Australia last year. Some of the insurance quotes that I received were horrendous and nearly as much as the air ticket itself. I turned to Goodtogoinsurance in the end and bingo they came up with a fair cover plan for me. I will be using them for my next trip out to Australia when the lock down eases. Reviewed on: 23rd July 2020

Good value

4
This is really a very good product Reviewed on: 23rd July 2020

Fantastic team!

5
Such a great company. The site is really easy to follow so getting my insurance sorted was straightforward, especially with my health conditions and much cheaper than a lot of other insurance companies that include specific cover for health issues. A great policy if you don’t have health concerns too and they cover Coronavirus which is really important. I needed to add another person to my cover and the customer service we’re fantastic, polite, helpful and clear they got it sorted in minutes. The best travel insurance company I’ve ever used! Reviewed on: 23rd July 2020

F&CO's advice - Seemed not covered either way !

1
Thought purpose of insurance was to cover you for most eventualities. Paid a high premium (due to medical issues) but once advice was given on the F&CO website not to travel we thought we would be covered - not so. An announcement on Goodtogoinsurance website said that we were not covered if we cancelled our holiday (following F&C's advice) and not covered if we went against the F&C's advice and went on holiday . Could'nt win either way. Consider Goodtogoinsurance most unhelpful compared to other companies. Reviewed on: 23rd July 2020

Organising my travel insurance was easy. I was able to talk to a helpful person on the phone.

5
Obviously without actually making a claim, it’s not possible to give a full recommendation, however, actually getting the cover I needed was a breeze despite my particularly unusual circumstances. I will definitely use you again. Reviewed on: 23rd July 2020

Excellent

5
Great customer service,value for money and very friendly team. Reviewed on: 23rd July 2020

Problem Free

5
Our holiday to lake Garda, was one of the best I’ve ever experienced, every aspect of it went smoothly. Would love to go again. Reviewed on: 23rd July 2020

Brilliant

5
Been using gtgi fora number of years.probs sort out no probs.A good service, polite staff,analround good product.brilliant!! Reviewed on: 23rd July 2020

Convenient, quick and helpful

5
Good to go are always reasonably priced whilst covering all my long term health conditions and the process is convenient, quick and simple. Reviewed on: 23rd July 2020

Complete confidence

5
I’ve used GoToGoInsurance now for several years and have complete confidence in their abilities to deliver a service that takes the stress out of any encounter one would have with them! Claiming for loss or illness shouldn’t add to your stress levels and they understand this and offer superb advice and guidance at every stage. Reviewed on: 23rd July 2020

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