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Goodtogoinsurance.com: Travel insurance reviews

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4.85
Based on 5,175 reviews, last reviewed 21st Aug 2025
39067% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
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Latest highest rating:

5

Straightforward and easy to set up Straightforward and easy to set up Reviewed on: 21st August 2025
Robert A's avatar
Robert A

Latest lowest rating:

1

took nearly 4 months for a simple claim for lost sun... took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go do... Read more Reviewed on: 20th August 2025
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Burrell
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About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5175)

Wonderful customer service - good price

5
Luckily I have never had to claim on the insurance, but the staff are alway polite and understanding when setti g up my policies. My late husband and I had stopped going on holiday as the insurance cost was too much until we found goodtogoinsurance. Many happy holidays and memories have been made possible by their reasonable prices. Reviewed on: 15th August 2019
Martha's avatar
Martha

Excellent Travel Insurance

5
Easy to to understand questions to take out policy, especially as my wife and father in law have a long list of pre existing medical conditions and he is nearly 90 years old. Only provider I could find offering zero excess. The main reason though was because my daughter, her husband and 3 children went on holiday to Corfu in June, and their 2 year old got chicken pox ! They couldn’t fly home as airlines refuse boarding to passengers with chicken pox until they are no longer infectious. They had to remain in Corfu an extra 4 days. Luckily they were with Goodtogoinsurance who took care of everything, arranging for them to stay together in same accommodation, liaison with doctor, arranging flight and transport. They flew from Leeds but returned to Manchester so were provided with transport from Manchester to home in Leeds. Brilliant ! Reviewed on: 15th August 2019
Philip 's avatar
Philip

Always good to go!

5
Have used 'Good to go' for several trips to Australia (and other closer places). Never any awkard questions regarding my medical condition and always give the best value for tge cover I require. I have recommended 'Good to go' to several others with similar medical conditions and who have had a costly (or bad) experience with other companies. Reviewed on: 14th August 2019
Robbie's avatar
Robbie

At last

4
At last a travel insurance for us matures with pre existing medical conditions that doesn't cost more than the holiday itself!! Reviewed on: 14th August 2019
Davina Chubb's avatar
Davina Chubb

Professional, explicit in details. Friendly.

5
I spoke to young lady who took my personal details, medical history all with no fuss. A text message was received and a quote followed. This I accepted . I have every confidence in Goodtogoinsurance. Reviewed on: 14th August 2019
Carol Halliwell 's avatar
Carol Halliwell

Love Good to Go

5
I’ve been with this travel insurance for 3 years and will be staying with them there customer service are always so nice and professional I recommend them to a lot of people and when I’m on holiday it tell people there they are always so impressed with what I pay for a year with all of our medical issues Reviewed on: 14th August 2019
Angela Morgan 's avatar
Angela Morgan

Ideal for families and pensioners

5
After trawling the internet for sensibly priced O A P holiday insurance I found Goodtogo. They showed great patience, were not pushy and everything was clearly explained. I felt very comfortable about taking out the insurance which proved ideal. I will go back again and save hours of my time on the internet. Thank you. Reviewed on: 14th August 2019
N Lewis's avatar
N Lewis

Very helpful, dealing with variations promptly

5
Rang to provide update on medical condition. Came back with response from underwriters within 2 hours! Reviewed on: 14th August 2019
Stuart Hill's avatar
Stuart Hill

It is ok if you do not need to claim

1
Ill in Australia , very hard to contact where one informs about your condition. Phone rings for 30 minutes each time and gets cut off. Eventually got a URV number but in emails you were getting it wrong. You want me to sign a form to have access to my medical records during my lifetime and beyond!!! You only ask for 2 years when buying insurance and only then if I have been to the doctors. I don’t have access to that, why would I give strangers access to my life and beyond medical history. Reviewed on: 14th August 2019
Randy N Judy Alexander-Jones's avatar
Randy N Judy Alexander-Jones

Definitely use again

4
I have used goodtogo insurance a few times now and I have always found them to be courteous and understanding when I am answering there questions on medical matters also they are are pretty reasonable on price Reviewed on: 14th August 2019
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Margaret Cox

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