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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Great insurance

4
Good value quality insurance. Helpful knowledgeable staff. Reviewed on: 30th September 2021

Great customer service

5
Helped me a fabulously when I got stuck overseas because of an illness. Best insurance!! Reviewed on: 29th September 2021

Nice and easy

5
Always my no 1 and best prices for my holiday needs Reviewed on: 25th September 2021

All OK

4
All round cover at acceptable price, flexible in regard to covid issues. Reviewed on: 21st September 2021

100 per cent

5
Excellent experience for this elderly lady who always needs help to understand the policy thank you Reviewed on: 21st September 2021

No hassle!

5
Used this company for the first time this year. They are excellent in every way and when I had to claim for my second holiday with them there was no argument and everything was settled within 2 weeks. I would definitely recommend them to any person of "senior" years. Reviewed on: 21st September 2021

Excellent product, competent staff and good value for money

5
I needed a travel insurance with specific coverage as I had a major lung surgery. My situation is not on the list on the online health issues. I have called 3 other companies and goodtogo insurance got back to me quickly as they have promised like the other 3 companies. That is after talking to their medical team. 2 companies got back to me but one was way too expensive and the other one called back on the day of my flight. And the other one did not bother to call me back at all. The staff of goodtogo insurance was so patient and friendly. She listened to me about what is my health situation and made sure to write down what I have told her in order to inform their medical team and to offer me the right coverage that I need. My flight is only 2 days away when I called all 4 travel insurance companies and goodtogo has dealt with my need very quickly and properly. And above all, the cost is reasonable based on my medical need including repatriation. I am really happy and impressed with goodtogo. Their customer service is excellent. Reviewed on: 20th September 2021

Quite easy to fill in the forms online and a reasonable price too.

5
It was due to Martin’s Money that we decided to use this company which they had recommended. I found it easy to fill all the forms in and especially for medical conditions for the elderly which we are. I think we will definitely use them again although we haven’t had this holiday yet. Reviewed on: 20th September 2021

Unbeatable

5
We travelled to Australia a long way to go but having good to go behind us we felt so relaxed and happy unbelievable Reviewed on: 20th September 2021

Recommended by a pal

5
I found gtg excellent to deal with after enquiring by telephone_ talked me thru process with no pressure at all-- pleasant experience ND choice of insurance.i paid for annual which was best for my needs. Reviewed on: 20th September 2021

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