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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%

Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Excellent customer service

5
Always been best quotes for my medical conditions. Only time I had to claim it was sorted quickly with no fuss Reviewed on: 7th September 2021

informative staff

5
Good to Go Insurance is great value for money everything you could possibly want in a insurance is covered. The policy is easy to understand the staff are excellent I have recommended Good to Go Insurance to many friends and family and they all felt the same top insurance Reviewed on: 7th September 2021

Everything you need to travel

5
Very good customer service and always very polite and helpful. It’s the 4th or 5th year that we have been using Goodtogo as a family or single traveler. The customer service team are great to actually speak to or it’s very easy to use and navigate their Website. My son has multiple health conditions and this didn’t phase Goodtogo at all, I thought that I would have to pay a fortune for my son’s Worldwide Annual Platinum package, to keep him safe travelling alone and now all areas covered and as he decides to travel on a whim , I don’t have to worry as it’s all taken care of, and now Covid cover is included, we are even more confident. We are also kept up to date with information via text or emails to look at, at our leisure, whether we travel once or many times a year, but the information is always there and updating. There is no intrusion and customer service and information is just the correct balance. Reviewed on: 7th September 2021

Easy to obtain travel insurance

5
My renewal was carried out very quickly and efficiently over the phone giving me the cover I wanted. Reviewed on: 7th September 2021

Great Service

5
Easy to contact, return calls as promised. Very helpful customer service. Most importantly comprehensive Holiday Insurance Cover that can be booked 20 months in advanced given good protection in case of holiday being cancelled Reviewed on: 7th September 2021

Good to go.

5
Easy to deal with, good value. Great communication. Reviewed on: 7th September 2021

Does exactly what it says.

5
Simple to organise and leaves you in peace to enjoy your holiday instead of what worrying of what might go wrong. Reviewed on: 7th September 2021

Great for travellers with numerous medical conditions

5
I have always been able to get cover from this company, despite having numerous medical conditions. Reviewed on: 7th September 2021

Great customer service

5
I have been with goodto go for a few of my holidays great customer service and easy to do Reviewed on: 7th September 2021

holiday insurance

5
very impressed with the overall response I had in coordinating holiday insurance for us Reviewed on: 7th September 2021

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