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Goodtogoinsurance.com: Travel insurance reviews

View other Goodtogoinsurance.com products
4.84
Based on 6,040 reviews, last reviewed 11th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
11% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

Easy to organise and pay for in one place nice conta... Easy to organise and pay for in one place nice contact person Reviewed on: 22nd October 2025
Michael Scarle's avatar
Michael Scarle

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C
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About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6040)

Great insurance company.

5
Great company to use. Found it very easy to arrange our travel insurance. Will definitely be using again for our next family visit to New Zealand. Reviewed on: 21st August 2018
Jean's avatar
Jean

Great service, easy to use website.

5
As an older disabled traveller I wondered whether it would be possible to holiday abroad any more, but GoodtoGo Insurance has enabled me to have time away with friends - thank you! Reviewed on: 21st August 2018
Margaret Foxwell's avatar
Margaret Foxwell

Great help.

5
Medical help was really good on the telephone. Reviewed on: 21st August 2018
Eileen Trenter's avatar
Eileen Trenter

Comprehensive cover for two 80 plustravellers to America at a veryfair price

5
Quick, no problem, obtaining cover for more than 30 days in the USA Reviewed on: 18th August 2018
Brian Groves's avatar
Brian Groves

Fantastic customer service

5
Would definitely use again and definitely recommend to others. First class customer service. Reviewed on: 16th August 2018
Geoff Mortimer's avatar
Geoff Mortimer

Awfull not there when you need them

1
ive been asked by the company if my problems been resolved and to write another review, so here goes, many people have said on the site great company and prices, yes that's wat I thought, but how many of them have actually had to use there insurance , as that's a whole new ball game, as I said in my first review , there not there when you need them I complained on my holiday after finaly getting through to the emergency line after 4hours, then couldn't get treated, on my first day home I put in a formal complaint, were now 4 weeks later after chasing them every day to start then the last two weeks after them saying it would take 5 days im still trying to sort it out. all ive learnt is as told by Ben (we don't deal with there insurance companys) so if anything if this company was now hoping for a decent review there out of luck, if anything its even worse as they don't want to admit their at fault, so if you decide to use this company I just hope you don't really need them as your be on your own, Reviewed on: 14th August 2018
Debbie Warner's avatar
Debbie Warner

Complete cover with a friendly service

5
I was recommended to use goodtogoinsurance.com as I have medical conditions. They were so friendly and helpful and did not make me like a freak like other companies. It was quicker to get a quote than with the popular sites. Thank you Reviewed on: 13th August 2018
Alison Harmsworth's avatar
Alison Harmsworth

Great customer service and price

5
Have consistently been helpful when obtaining long haul travel insurance. With pre-existing conditions it is important to feel confident that your needs are understood and that you are not being penalised especially when the conditions are being managed. Website easy to navigate and customer service is excellent Reviewed on: 13th August 2018
Denise Grierson's avatar
Denise Grierson

Great Service

5
always have great service from this company Reviewed on: 11th August 2018
glen's avatar
glen

Makes insurance easy for a complicated family

4
My family has a variety of complicated medical issues that grind most providers web sites to a halt. Goodtigo’s site makes it easy and price is competitive. Excellent support when we had problems in Madagascar. Claim handling when we were back was only area where there could have been any improvement and that was nothing major. Reviewed on: 11th August 2018
Tim Mills's avatar
Tim Mills

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