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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

Goodtogoinsurance.com Travel insurance reviews (6039)

Review of the Goodtogoinsurance.com, Travel insurance:

As an 88 year old.

5
As an 88 year old. I found web site so easy to use Reviewed on: 4th October 2024

Had to claim unfortunately, took rather a long time...

3
Had to claim unfortunately, took rather a long time and all done by email, which went to my junk box , so didn’t see it for a week or so. When I questioned the refund, had to put words into the call handlers mouth as to why it was only 50% of my claim! I suspect the lady was not English so it was rather difficult and very frustrating. Reviewed on: 22nd August 2025

Excellent insurance easy to book simple

5
Excellent insurance easy to book simple to understand terms very competitive price will use again as long date holiday to my property twice a year Reviewed on: 22nd August 2025

Made changes no problem no extra charge.

5
Made changes no problem no extra charge. Reviewed on: 22nd August 2025

Medical conditions continue to be insured

5
Following some new medical conditions my existing supplier would not insure me. However, that wasn't a problem for GoodToGo who have insured me at a very reasonable rate, enabling me to continue to go on holiday aboad. Reviewed on: 22nd August 2025

Customer service could be lot user friendlier

4
Found it difficult to understand what each of the products offered Reviewed on: 22nd August 2025

Covered all of our complex medical conditions

5
Covered all of our complex medical conditions Reviewed on: 22nd August 2025

Crystal clear pricing and value for money

5
Crystal clear pricing and value for money Reviewed on: 22nd August 2025

very good person on the end of a phone.

5
very good person on the end of a phone. Reviewed on: 22nd August 2025

Easy to use , excellent price No problems

5
Easy to use , excellent price No problems Reviewed on: 22nd August 2025

Excellent customer service, efficient and friendly.

5
Excellent customer service, efficient and friendly. And most importantly, very competitive quotes. Reviewed on: 22nd August 2025