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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (263 reviews)

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1.55

Based on 263 reviews, last reviewed 11th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (263)

Review of the GoSkippy, Car insurance:

BEWARE - PLEASE READ

PLEASE READ — I had a collision in June this year (2018) and it was not my fault. I contacted GoSkippy/Eldon Insurance/Southern Rock and was finally told I would have to claim on my insurance while “investigations” were ongoing. I was not asked for my account of what happened, I was not asked to provide any evidence of the collision and how it happened - I was instead asked to pay the excess and claim on my insurance. I refused and complained about bot being asked to provide any evidence of my side of the story. Rather, “pay the excess and claim on your insurance”, was what I was told. My complaint was not upheld by GoSkippy, instead a sudden flurry of requests for information/evidence that should have been made in the first place now followed. A few weeks after filling in the forms and sending these back I got a call from a personal injury specialist from GoSkippy accusing me of being at fault. That’s right. My very own insurance company! GoSkippy!!! I calmly explained how the accident happened to her because it was evident she had not even read my case file. She said I should not have been waiting in the yellow box to turn right when the accident occurred. I explained to her I was not in a yellow box, and if I were, I would’ve been right to do so!! She stammered and stuttered when she realised she’d been caught out. She had one mission. To get me to accept whole or split liability over the phone. This lady proposed a 50/50 split liability resolution. I refused. I told her to put all her correspondence in writing. ALWAYS ASK FOR DETAILS IN WRITING AFTER SPEAKING TO ANY ORGANISATION ON THE PHONE. IF POSSIBLE DECLINE TO SPEAK, AND ASK FOR THE INFORMATION VIA EMAIL. The longer the paper trail the better. I got a letter back from this lady offering me 70/30 split in my favour. I still refused. She even threatened me with being saddled with court costs, but I don’t scare easily, especially when I know my rights, and know I am in the right. In her final response she stated I would have to wait for the police report before any progress could be made on who was to blame. Eventually my insurance with GoSkippy on my car lapsed; hence I had to get cover with another insurer. Would you believe that three days after taking cover with my new insurers I got a letter from them telling me that my previous insurers had changed the status of the accident on the CUE (Claims Underwriting Exchange) from ‘no fault’ to ‘my fault’. And they added a massive increase to the cost of my premiums. Of course, I complained. About a month after complaining the police sent over their report validating I was not at fault! I forwarded it to my current insurers . But this company is not like GoSkippy, they are not in it just for the money. They do exist to provide a service and they provided me with an email address to send all the evidence that proved I was not at fault for the accident. I sent them my no claims letter, police correspondence and the email from the dubious personal injury lady at GoSkippy. They immediately amended my policy and awarded me compensation. I have still not heard back from GoSkippy till date. I escalated the case to the Ombudsman but the last I heard is that they keep sending the Ombudsman information in the wrong format. It’s been 5 months (now October 2018) since the accident. I have since purchased a new car but the other sits in my driveway, unfit for driving due to the collision and a bleak reminder of the deliberate failure of GoSkippy to honour their side of a policy agreement I signed with them and paid for diligently over the course of a year. Avoid them. “Good at quotes”, Good at cheap prices” but If you pay for insurance and you don’t get insurance cover in the event of an accident that is not your fault- then -what are you paying for? Britain’s streets are becoming increasingly congested with crazy drivers, with bikers and cyclists eating up every last stretch of road. Every minute your chance of a no fault accident multiplies. AVOID GOSKIPPY. Watch this space for updates. Reviewed on: 14th October 2018

They were the cheapest option for us last year.

They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Customer service with British staff whom you can und...

Customer service with British staff whom you can understand. prices very competitive Reviewed on: 5th September 2025

Excellent service and price.

Excellent service and price. Good communication throughout Reviewed on: 5th September 2025

Worst company to deal with.

Worst company to deal with. Say an amount of money then add on to that. Ask for phone recording as proof don't send it. Shocking wouldn't recommend this company at all. Reviewed on: 26th August 2025

Fees are Disgraceful

Shameful company. The fees they charge to make a 2 second change like swapping the number plate for a private plate are shocking. Clearly there to extorts money from people. No morals ! Reviewed on: 30th July 2025

Double charging, no care given to holding onto your...

Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recommend!! Reviewed on: 6th June 2025

RIP off company asking for full driving license hist...

RIP off company asking for full driving license history via DVlA within 28 days. Why do they need full history when they can check on the insurance data bases of any accidents and convictions, company needs to be reported Reviewed on: 19th May 2025

DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT...

DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT ROBBERY, MY POLICY NOT EVEN STARTED YET AND I WANT TO CANCEL IT, BECAUSE I DID NOT AGREE WITH THAIR TERM CONDITIONS, THEY INSURED MY VEHICLE FOR BUSINESS BUT I CANNOT USE IT FOR MY BUSINESS THIS IS STUPIDITY WHICH I HAVEN’T HEARD BEFORE. ANYWAY NOW WANT CANCEL IT BUT THEY DEMAND A CANCELLATION FEES, AND I DON’T UNDERSTAND WHY DO I HAVE PAY THIS BECAUSE TODAY IS 19th OF MAY AND MY INSURANCE SUPPOSED TO START ON 25th MAY 2025. SO AVOID AVOID AVOID THIS COMPANY. Reviewed on: 19th May 2025

Bunch of crooks

They made me cancel my insurance because it turned out that my other named driver held their licence for LONGER than I’d told them. Then theyre only giving back £434 out of £620 that I paid them. (Which Im still waiting for) Could be worse though. Imagine WORKING there. Reviewed on: 17th April 2025

Go skippy insurance is fraud, they are collecting mo...

Go skippy insurance is fraud, they are collecting money from innocent people Reviewed on: 16th April 2025

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