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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (263 reviews)

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1.54

Based on 263 reviews, last reviewed 11th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (263)

Review of the GoSkippy, Car insurance:

AVOID LIKE THE PLAUGE !!!!!!!!!

AVOID Go Skippy LIKE THE PLAUGE!!! First they sold me breakdown cover for £84 which my Van wasn't covered for as it was over 21 feet long (merc sprinter LWB). So when it broke down the RAC wouldn't move it because it should have been on a commercial breakdown policy, even though I took out business van insurance. It took from 5:30pm till 2am for the RAC to start to recover me home (4 hours to go). No fault of the RAC. All of Go Skippy offices were closed so there was no way of contacting them. At around midnight I got though to the Go skippy breakdown number only to be told that they were a contractor and hadn't had any new business from Go Skippy for a while. The contractor was nice enough gave me a number to ring but that was shut to. So much for 24hour help in an emergency. Go Skippy sold the wrong cover and all credit to the RAC they made a decision and got me home all be it at 6am. Then after around a month I sold the van and brought a car. Called Go skippy to change the policy over. They told me that they couldn't change it from a van to a car. Ok fair enough. So I canceled the van policy and took out a new car policy. I was told that a refund of over £400 was coming to me from the van policy. I called Go Skippy around 10 days later to see where my refund was and was told the the van policy was still active and they hadn't canceled it. They then tried to calculate the refund from that date not the date I had originally canceled it meaning less refund. After I lodge a complaint the call was listened to and the cheeky ******* said "as a GESTURE OF GOOD WILL we be giving you the amount promised to start with. How kind of them to give me what i was owed and promissed! Next they wanted a copy of driving licence so sent photo card copies. I received an email back say customer services were busy and would respond in 2-7 days time. 4-5 days pass and I get a text message saying that my car policy was canceled. I rang them within 10 minuets of receiving the text but all offices were closed. Rang them back the next morning and they said they couldn't reinstate the policy because because it was the next day. A cunning plan unfolds. All they needed was a code from the DVLA to confirm my licence was clean with no points, which it is. If they needed more information from me all they had to do was ask. I was waiting for their response which they said in an email from customer services could take 2-7 days. So I paid around £300 for 1 months car insurance (total cost for the year was £900ish. With them telling me I owed them £14 still after paying £300 a 1 month of cover. it gets worse... I then get a letter from them saying I owe £89.69. bringing the total cover for 1 month car cover up to around £400 !!!!!!!! I was told that I would receive a text with the underwriters details (Southern Rock) to complain to them. No details were ever received ! So they don't cancel you policy when you ask them to so they can charge you more. Then they cancel it when you don't want them to and then they charge you more.... Every thing with Go Skippy is a fight. I dread to think what they are like if you ever have to deal with a claim through them? Stay away and spend the extra £50 with a different insurer. It'll work out cheaper and the service will be a lot better. Been driving for 15 years, sometimes with more than one vehicle on the go and I have never had such bad service from an insurance company. Lets hope Southern Rock's customer service is better, that's if Go Skippy ever send me their details so I can escalate the complaint. Reviewed on: 7th December 2017

Absolutely disgraceful company

Absolutely disgraceful company - I called to cancel a policy because the car failed its MOT and wasn't worth continuing with. I was over halfway through a 12 month policy costing £400 and they are now charging me over £115 to cancel. I understand that there are some costs that need to be covered when cancelling and am prepared to be reasonable, but when I challenged 2 of their Customer Service people on the phone, one of whom claimed to be a manager (although I doubt this), how they could possibly justify £115 in these circumstances all they did was hide behind their "policy", despite me appealing for some common sense and discretion. Both were also extremely patronising and downright rude. Don't use these, it may seem cheap at face value but they hit you with the hidden costs later. Reviewed on: 26th July 2024

Worst company ever

Worst company ever – Don’t use I had a terrible experience with this company. They charged an outrageously high broker fee, which nobody informed me about when I initially signed up. I recently sold my car and had to cancel my policy, only to be slapped with a £400 cancellation fee. This is absolutely ridiculous. Their cheap quotes are just a bait-and-switch tactic, hiding these massive fees until you need to cancel. Stay away and don’t be fooled by their attractive initial prices. Hidden fees galore – you have been warned! Reviewed on: 24th July 2024

GoSkippy are scammers

Last year’spremium, my first year with GoSkippy, was £399 51 including an arrangement fee of £82.52. This year the renewal was £1018.93 with a fee of -£43.68 - yes a negative arrangement fee!, This represents around 150% increase year on year despite there being no claims on the original policy and reliable industry sources suggesting prices during 2023 increased by less than 50% and have have stabilised or even reduced in the first part of this year. When I queried this increase with GoSkippy their first line support told me they do not make any effort to check on prices, simply pass them on to customers. Interesting since the Company claims to be brokers and charge a fee albeit a negative fee in the second year - which may be fair since they clearly provide no added value. Further, a comparison site suggested I purchase a policy from GoSkippy Essentials for a premium of £543.12. To summarise,GoSkippy appear to pay no attention to the Financial Conduct Authority’s regulations published in 2022 which stipulate that it is illegal to charge a disproportionately higher rate to an existing customer compared to that given to a new client (known as loyalty penalties). I believe I could be forgiven for concluding that GoSkippy have very strange business ethics when they seem to rely on misleading existing clients for profit - in an old maxim - if it smells of fish it is generally fishy. Reviewed on: 23rd July 2024

Shocking

I've had bad experiences with insurance companies but Go Skippy are by far the worst!. Their customer service is shocking and as they were unable to insure a dacia sandero ( even though they insured my duster) I was forced to cancel my insurance, they tried, and failed, to charge me a huge cancellation fee, I then got a threatening letter from Premium Credit saying I was due them money, I wasn't, GO Skippy had not told them I'd cancelled. Yes they are cheap but God help you if you need anything from them! Reviewed on: 11th July 2024

Hi Actually been chipped while...

Hi Actually 23rd May, my windscreen chipped while I'm driving in the motorway I raised the claim on 24th I uploaded the relevant document on the GoSkippy My account site and I contacted the national windscreen service and book the appointment to replace my windscreen They gave the date on 3rd June to replace ..But (31st May) I got a message from NATIONAL WINDSCREEN SERVICE state that they didn't get validation from the insurance company so they can't fix it on Monday It really makes me at peace off. Then I made a call to GoSkippy and they transferred the line to Somerset Bridge insurance when I talked with them they said the windscreen insurance which I took does not belong to Somerset insurance. it's a deal with general legal production ltd. When I contacted them they said they don't have any relationship with GoSkippy. I nearly spent 4 hrs on the phone ... Finally no use. I'm really disappointed because of this issue I'm not able to do any of my routine work. Not even drop my kids to the school even I spend for taxi all my routine travels Again When I contact the national windscreen service they clearly said that they weren't able to do anything until they get validation from the insurance company . And they informed me that they sent more mail to GoSkippy but they didn't get any response so they held my booking . Till 24th I made more than 50 calls and I sent 5 mails ...but till now no one ready to sort out my problem..I NEVER EVER SEEN THIS KIND OF WORST CAR INSURANCE COMPANY IN MY LIFE TIME Reviewed on: 3rd June 2024

Told to cancel online to avoid a fee then slapped wi...

Told to cancel online to avoid a fee then slapped with a £200 bill and threatened with bailiffs before they even had a price Reviewed on: 24th April 2024

This is not a insurance they are scams.

This is not a insurance they are scams..the worst on the market and everyone is putting them in front to be chosen..we are dealing with them and we are paying for that..stop putting all idiots in front...thanks. Reviewed on: 23rd April 2024

Ridiculous cancellation fees.

Ridiculous cancellation fees. Send you threatening letters. Just days after you cancel your policy. One you the worst companies I have ever dealt with. Would advise anyone to steer well clear. Cheap and cheerful. Reviewed on: 22nd April 2024

Please read what your getting

Cancellation charge £300 after only having policy 20 days and car broke so needed to remove off road… please pay a little more and use a better company Reviewed on: 18th April 2024

Cheap insurance company and true value of your monay.

Cheap insurance company and true value of your monay. Reviewed on: 12th April 2024

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