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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (248 reviews)

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1.51

Based on 248 reviews, last reviewed 6th Jun 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

5

Amazing services and very good prices Amazing services and very good prices Reviewed on: 11th April 2025

Latest lowest rating:

1

Double charging, no care given to holding onto your... Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recomme... Read more Reviewed on: 6th June 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (248)

Review of the GoSkippy, Car insurance:

WORST INSURANCE COMPANY EVER! DO NOT USE!

I am being chased from a debt collection agency on behalf of Go Skippy of a sum £216.16 when I cancelled my policy with them last year. They falsely advised me when I had my Insurance out with them! I was involved in an accident where the 3rd party insurer went in the back of me! The 3rd party insurer and his insurance company admitted full liability to me on the phone and also spoken with my insurance company Go Skippy at the time and informed them the same. (easy claim, yes?, NO!) Well as the claim was proceeding Go Skippy said to me that they 3rd party insurer didn't admitted full liability and that they never did, they never advised me that they did either. So I was basically lying according to them. So anyway they closed down my claim and told me that there is nothing else they can do as I was 3rd Party Fire Theft and to seek a no sale no fee solicitor. Had I have been completely naive and took their word for it, then I would have lost alot of money. But instead I called the 3rd party insurer and a company called Enterprise who were helping with the claim and got the case reopened and the 3rd party insurer paid it to me direct. Not even such much as an apology for how they have treated me throughout this whole ordeal. And if that wasn't enough they are chasing me for debt that I don't owe them. I'm still trying to sort this out and have been on the phone to them for the past 1H 30Mins and still no resolution yet. STAY WELL CLEAR OF THE INSURANCE COMPANY! Reviewed on: 9th March 2018

The worst company on the planet from what I read.

The worst company on the planet from what I read. Reviewed on: 21st February 2024

I rang go skippy to change the vehicle on my policy.

I rang go skippy to change the vehicle on my policy. They gave me a snall increased price of £5.34 plus £35 admin fee. They were about to take payment when the lady said they would have to refer this back to the insurer and couldn't cover me for 24hrs. I explained that in 24hrs time I was picking up my new car and would need the car to he covered but they said there was nothing they could do. I rang the insurance company watford insurance company and they informed me that go skippy should just do the change over. Got back intouch with go shippy and they have now informed me it's going to take 48hrs to change the car on the policy. I asked them to cancel the policy but they wanted £135 in cancellation fees and I wouldn't receive eneything back. They are just a set of liars and don't help customers at all and I have sent a complaint of to the financial ombudsman Stay well clear of these cowboys cos they just feed you lies and give you the runaround Date of experience: 01 February 2024 Reviewed on: 1st February 2024

Rip off company

Someone went into the back of me on 29/12/23. Wrote my car off.GoSkippy uncontactable so I informed them via online on their website. On 3/1/24 the other person's insurance company settled my claim and collected my car to be destroyed. GoSkippy still not contacted me. I informed DVLA of the car and received a letter to state I no longer owned the car. On 8/1/24 GoSkippy collected my monthly direct debit. I cancelled my further direct debits as I no longer had the car and once again tried to contact GoSkippy. They eventually got in touch with me on 10/1/24. Customer service is abysmal, I was passed from one person to the next repeating over and over that the case was closed by the other insurance company and I had received my payout. That my direct debits were cancelled due to not having ownership of the car. I'm now receiving emails and letters demanding £89 cancellation fee and threatening me with debt collectors. Are these people for real? Who wouldn't cancel their policy when they no longer own the car and the car no longer exists through no fault of their own. This company is a rip off. Stay well clear. Reviewed on: 25th January 2024

Quick to add fees and send cancellation letters

Sent me threatening letters that they were gonna cancel my insurance. The offence you might ask... Spelling a name wrong Reviewed on: 24th January 2024

Do Not Use this company.

Do Not Use this company. They cancelled the policy and then had the audacity to tell them I owed nearly £200 due to it being cancelled. I’m convinced this a scam business.. appalling, aggressive tactics. They employed debt collectors and have harassed me ever since. Reviewed on: 17th January 2024

Awful company DO NOT use.

Awful company DO NOT use. Tried to charge over £800 altogether for one months car insurance. Had cancelled insurance before agreeing to a credit agreement by the specified date given as i didn't need to insure my 17 yr old anymore. Yet they are proceeding to try and charge me excessive cancellation fees rather than just the standard £75 cancellation. They use premium credit. DO NOT USE. Reviewed on: 14th January 2024

Should be called 'Go SLIPPY' SCAMMERS!

I came through a comparison website, i paid the premium in full on their website but was unable to change my registration number so i rang them, came through to a call centre in India when i got this snotty stuck up woman. They wouldnt change my reg without charging me further, i asked to speak with a manager and i was refused to be transferred so i cancelled the policy but they wouldnt refund the full amount so i lost £150! Reviewed on: 9th January 2024

Terrible product and service.

Terrible product and service. They added a lot of charges that are hidden in the policy documents, and are cleverly worded so they are slightly different in various places. Read the genuine reviews carefully. They clearly pay for review to keep their score high. Reviewed on: 7th January 2024

DONT USE SKIPPY INSURANCE

DONT USE SKIPPY INSURANCE Had the policy that started on the 21 12 2023. I believe That I had added my work usage, I was shocked that in in a short period of time 2/1/2024 I was charged £35 admin fee to amended. Which I amended my self on line. not a happy customer Date of experience: 03 January 2024 Reviewed on: 4th January 2024

Worst experience

Got into an accident where the other driver was at fault and go skippy have not provided a courtesy car, they have not gotten my car repaired, as the other driver is with their insurance company and is not answering the phone! They want me to pay my excess of £850, instead of holding the other driver liable! I’ve never had worse insurance from an insurer in all my time as a driver! Reviewed on: 2nd January 2024

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