Write a review

Go to business site

Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (851 reviews)

View other Great Western Credit Union products

4.80

Based on 851 reviews, last reviewed 21st Oct 2025

11% increase in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Credit union are very helpful and professional. Credit union are very helpful and professional. They are always there to help if I need a loan or customer service. Thankyou credit union Reviewed on: 21st October 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Great Western Credit Union Loans reviews (851)

They are very good, I am satisfied with their service.

They are very good, I am satisfied Reviewed on: 1st September 2025

Reply from Great Western Credit Union Hi Zee It's fantastic to hear we have been able to help you, and are glad the service we have provided has been up to standard. Get in contact if you need anything else! Regards Robin Response date: 5th September 2025

2 times getting loan from GWCU.

2 times getting loan from GWCU. Swift and easy process on both. Reviewed on: 1st September 2025

Reply from Great Western Credit Union Hi Oluwaseun We are so pleased that you have had a good experience with GWCU! We try to be as quick and simple with our services as possible, so it's great to see this corroborated by your review. Let us know if you ever need anything else! Best wishes Robin Response date: 5th September 2025

Good service and fast approval.

Good service and fast approval. Thanks Reviewed on: 31st August 2025

Reply from Great Western Credit Union Hi Imee We really appreciate your feedback! It's very pleasing to hear our services were quick and effective. We look forward to serving you in the future! Many thanks Robin Response date: 5th September 2025

Offered a loan but not as much as needed

Offered a loan but not as much as needed Reviewed on: 29th August 2025

Great service

Very easy to use website. Customer service has always been excellent. Always been happy with the value of the loans. Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Suz Thanks for taking the time to leave a review! One of our aims with our rebrand was to make to website easier to use, so we're delighted to see this in your feedback. We always pride ourselves on our service to our members, and the competitiveness of our rates, so your endorsement of these is very pleasing. If you ever need anything more, don't hesitate to get in contact! Thanks again Robin Response date: 5th September 2025

Very helpful and easy to understand, a good company...

Very helpful and easy to understand, a good company and supportive Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Tim We really value your kind words! It's great to see our values and mission resonate with you as a 'good company', and we are also glad to know you have found our services accessible. If you need anything else, please get in contact! Many thanks Robin Response date: 3rd September 2025

Great and easy

It’s just been good all around, quick responses, no faff. Easy and simple to navigate. Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Jade Thank you for your 5-star review! We are really pleased to hear that everything has been smooth and hassle-free for you, and that our time of response has been prompt. Thanks again for being a member and continuing to support GWCU! Warm regards Robin Response date: 3rd September 2025

Brilliant service quick reply would very highly reco...

Brilliant service quick reply would very highly recommend Reviewed on: 28th August 2025

Reply from Great Western Credit Union Hi Joey Thanks so much for sharing your experience with GWCU! We aim to respond swiftly, and we are very thankful for your recommendation. Best wishes Robin Response date: 3rd September 2025

Good service

Always a smooth and easy process both online and the phone. Reviewed on: 28th August 2025

Reply from Great Western Credit Union Hi Sarah Thank you for taking the time to leave a review! It's great that you have found our digital services to be so straightforward, and your experience on the phone with GWCU has been great as well. Don't hesitate to reach out if you need anything else! Thanks again Robin Response date: 2nd September 2025

Very helpful and easy to talk to

Very helpful and easy to talk to Reviewed on: 27th August 2025

Reply from Great Western Credit Union Hi David Thank you for your 5-star review! We pride ourselves on our communication skills with our members, so it is great to see this in your response. Let us know if you need anything else! Best wishes Robin Response date: 2nd September 2025

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Home Credit
from Morses Club 2.87 from 34 reviews
Bridging
from OSL Financial Services Ltd 0.00 from 0 reviews
Personal Loan
from London Plus Credit Union 3.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Great Western Credit Union: Loans reviews

11% increase in 5 star reviews

83% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Great Western Credit Union: Loans now

Great Western Credit Union Loans reviews (851)

They are very good, I am satisfied with their service.

2 times getting loan from GWCU.

Good service and fast approval.

Offered a loan but not as much as needed

Great service

Very helpful and easy to understand, a good company...

Great and easy

Brilliant service quick reply would very highly reco...

Good service

Very helpful and easy to talk to

Review Great Western Credit Union: Loans now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024