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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1698 reviews)

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4.73

Based on 1,698 reviews, last reviewed 11th Jun 2026

70% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Quick easy and painless. Quick easy and painless. Sorry neighbours I'm getting a bigger subwoofer! Reviewed on: 11th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1698)

Quick and easy to use, decision made quickly

Quick and easy to use, decision made quickly Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi Stephen A, Thank you for taking the time to leave us a review and share your experience. We're really glad to hear you found the loans process simple and easy to use, and that you received a prompt decision on your application. I'll be sure to pass your comments on to the team. Thanks again for being part of GWCU. Best wishes, Sepi Response date: 26th May 2026

Always so happy to help.

Always so happy to help. Never waiting long for a decision Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi Gemma, Thank you so much for taking the time to leave us a review and share your experience. We're delighted to hear you've found the team helpful and that the decision have been made without long delays. I'll make sure your feedback is shared with the team. Best wishes, Sepi Response date: 26th May 2026

I was in need of money at the time and gwcu were one...

I was in need of money at the time and gwcu were one of the simplest and most accommodating sites for what i needed at the time, not to mention the great customer service and quick responses thanks to which i got the loan i needed in time. Reviewed on: 25th May 2026

Reply from Great Western Credit Union Hi Andras, Thank you for taking the time to share your experience. It's really great to hear that when you needed support, you found the process straightforward and that our team were able to respond quickly and help you get the loan you needed in time. We're pleased we could support you when it mattered most, and I'll share your feedback with the team. We really value you as a member of GWCU. Best wishes, Sepi Response date: 27th May 2026

Always able to help as long as you keep up with the...

Always able to help as long as you keep up with the repayments. Easy forms and staff are friendly. Reviewed on: 25th May 2026

Reply from Great Western Credit Union Hi Samantha, Thank you for taking the time to leave us a review. We're really pleased to hear you've found our team helpful and the process easy to follow, and that the forms were straightforward to complete. It's also great to know you've had such positive experiences with our staff. I'll be sure to share your comments with the team! Best wishes, Sepi Response date: 27th May 2026

The struggle of having zero credit history in the UK!

When I was new and had zero credit history in the UK, Great Western Credit Union approved a loan which I really needed to pay university fees for my son back in South Africa. I was so stressed to think of my son losing a place for his first-year aerospace engineering studies. Before searching for help online where I found GWCU, I first tried my traditional bank for a loan which they vehemently denied for lack of adequate credit history despite my salary being paid in the very bank! I am grateful to the trust that GWCU had in me and remain thankful for having such a customer-centric organization. GWCU made me to improve my credit history in the UK. Interestingly, the same bank that denied me a loan is writing email after email offering me a loan which I don't need any more! My heart-felt thank you to GWCU for being there for me at my time of greatest need. Reviewed on: 25th May 2026

Quick and Helpful Loan Service

I had a positive experience with Great Western Credit Union. The loan application process was straightforward and easy to understand. The staff were friendly, professional, and helpful throughout the process. Communication was clear, and I received updates quickly. Overall, I’m happy with the service provided and would recommend them to others Reviewed on: 25th May 2026

Brilliant service

Really easy to apply, very good and easy format no problems. Reviewed on: 24th May 2026

So helpful when you need to borrow a little with not...

So helpful when you need to borrow a little with not a great score Reviewed on: 24th May 2026

It was great

It was great experience I would love to do it again Reviewed on: 24th May 2026

Very helpful full when I pay r want info

Very helpful full when I pay r want info Reviewed on: 24th May 2026

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