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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (576 reviews)

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4.89

Based on 576 reviews, last reviewed 22nd Apr 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

loan and deposit excellent costomer service on calls and great online service and friendly on call center i even knows a maneger answer my calls and recognise my voice... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (576)

I've always borrowed small loans for holidays etc ov...

I've always borrowed small loans for holidays etc over the years but also a substantial one for my car and I've never had any issues with GWCU. I have full control over my savings too. Reviewed on: 28th March 2024

Amazing customer service .

Amazing customer service .great interest rates on loans , I have been using credit union for many years can’t recommend enough Reviewed on: 28th March 2024

There always helpful and quick too view your applica...

There always helpful and quick too view your application Reviewed on: 28th March 2024

Have had no problems at all via emails or calls very...

Have had no problems at all via emails or calls very good company Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jason, Thank you for the 5-star review. We are over the moon to hear about your seamless experience with us! We strive to always give our members the best possible service, and it is a joy to hear our efforts have resonated with you. Best wishes, Monica Response date: 29th August 2024

Was very efficient and friendly and sorted my loan o...

Was very efficient and friendly and sorted my loan out quickly and replied to questions emails quickly . loan is a good price and value and has really helped me feel better about my finances Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jennifer, Thank you for your wonderful review! We’re delighted to hear that our team was efficient and friendly, and that we could issue your loan quickly. It’s great to know that a loan from us has helped you feel better about your finances. We’re always here to assist you! Warm regards, Monica Response date: 29th August 2024

Since I signed with GWC they’ve been amazing and ext...

Since I signed with GWC they’ve been amazing and extremely helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Tiffany, Thank you so much for your glowing review. We’re thrilled to hear our team has been helpful every step of the way. We’re always here to help! Best wishes, Monica Response date: 29th August 2024

As a client of this company.

As a client of this company. I can only applause to them, for helping me out, when I was in the bad shape and none of the others companies wanted to support me and give me the loan. I have been approved for a loan straight away when applied. The team was very helpful and always ready to answer any queries. Without them it would be complicated to survive. So 6 stars out of 5 to this company. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Ruslans, Thank you so much for your heartfelt review! We’re overjoyed to hear that we could support you when you needed it most. Our team is always here to help, and your kind words truly mean the world to us. Best wishes, Monica Response date: 29th August 2024

Excellent customer service.

Excellent customer service. Very responsive and very helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Aggie, Thank you for the 5-star review! Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re delighted you found them responsive and helpful. Best wishes, Monica Response date: 29th August 2024

Absolutely fantastic with dealing with me , when I’v...

Absolutely fantastic with dealing with me , when I’ve been going through a difficult situation. Very understanding. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jo, Thank you for your kind words. We’re so glad to hear that our team was able to support you with empathy and understanding during a difficult time. We take great pride in treating every member with the compassion they deserve. If you ever need anything, don’t hesitate to reach out—we’re always here for you. Kind regards, Emily Response date: 19th August 2024

Great communication and excellent service

Great communication and excellent service Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Stacy, Thank you for your kind words. Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re thrilled that our efforts have resonated with you! Best wishes Monica Response date: 29th August 2024

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