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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1081 reviews)

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4.82

Based on 1,081 reviews, last reviewed 30th Dec 2025

119% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Really great customer support, always lovely to chat... Really great customer support, always lovely to chat to and quick to help. Reviewed on: 30th December 2025

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1081)

Very easy process and extremely lovely staff

Very easy process and extremely lovely staff Reviewed on: 9th December 2025

Quick and easy.

Quick and easy. Easy to apply online and kept up todate with the progress Reviewed on: 9th December 2025

Great service alway there to help

Great service alway there to help Reviewed on: 9th December 2025

Very good experience for a few years

Very good experience for a few years Reviewed on: 9th December 2025

Not reliable, not clear on the website and can't get...

Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

Reply from Great Western Credit Union Hi Alexann, Thanks for taking the time to share your feedback. This is our busiest time of year, and while our Member Engagement Team is working hard to support everyone, it does mean responses can take a little longer than usual and it may take longer to reach us via phone. You’re always welcome to get in touch via email at [email protected] or secure message, and we’ll aim to respond between 9am–4pm, Monday to Friday (excluding bank holidays). We want things to be as straightforward as possible for our members, so if there’s something on the website that didn’t make sense, we’d really like to know what felt unclear so we can improve it. Best wishes, Emily Response date: 9th December 2025

Excellent company

Easy to apply and available to everyone Reviewed on: 8th December 2025

It helps people that don’t normally get help with cr...

It helps people that don’t normally get help with credit which is a good thing Reviewed on: 8th December 2025

Always willing to consider and accomodate.

Always willing to consider and accomodate. Reviewed on: 8th December 2025

Brilliant and fast I love gwcu there always there

Brilliant and fast I love gwcu there always there Reviewed on: 8th December 2025

Realistic but find a way...

Realistic but understandable and usually find a way to help Reviewed on: 8th December 2025

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