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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1703 reviews)

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4.73

Based on 1,703 reviews, last reviewed 15th Jun 2026

75% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great western credit union has been great and easy t... Great western credit union has been great and easy to work with Reviewed on: 15th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1703)

Chantelle

Easy to apply and quick response Reviewed on: 29th April 2026

Reply from Great Western Credit Union Hi Chantelle, Thank you for your review. We're really glad to hear you found the application easy and received a quick response. Your feedback means a lot to us, and I'll let the team know! Thank you very much for choosing GWCU. Best wishes, Sepi Response date: 30th April 2026

It was okay, good customer service

It was okay, good customer service Reviewed on: 29th April 2026

Reply from Great Western Credit Union Hi U, Thank you for taking the time to leave a review. We're glad to hear you found the service okay and that our customer service was helpful. We really appreciate your feedback and your membership with GWCU. Best wishes, Sepi Response date: 30th April 2026

Quick response and simple application

Quick response and simple application Reviewed on: 29th April 2026

Reply from Great Western Credit Union Hi Sio, Thank you so much for your lovely feedback. We're really happy to hear you found the application quick and simple. I'll be sure to pass this on to the team and thanks so much for being a GWCU member. Best wishes, Sepi Response date: 30th April 2026

Very easy from start to finish, all the steps are cl...

Very easy from start to finish, all the steps are clearly marked and there are excellent descriptions every step Reviewed on: 29th April 2026

Reply from Great Western Credit Union Hi Aaron, Thanks so much for your kind review. We're pleased to hear the loan process felt easy from start to finish and that each step was clear. I'll share your feedback with the team! Thank you for being a valued member of GWCU. Best wishes, Sepi Response date: 30th April 2026

It is very easy and convenient from my sofa

It is very easy and convenient from my sofa Reviewed on: 29th April 2026

Reply from Great Western Credit Union Hi Kenny, Thank you so much for taking the time to share your feedback. We're really pleased to hear that you find things easy and convenient especially from the comfort of your sofa! Thanks again for being part of GWCU. Best wishes, Sepi Response date: 30th April 2026

Been with credit union for years, excellent

Been with credit union for years, excellent Reviewed on: 28th April 2026

Reply from Great Western Credit Union Hi Lea, Thank you for your lovely review and for being a long‑time member. We’re really glad to know we’ve been able to support you over the years, and we truly appreciate your continued trust in us. Best wishes, Emily Response date: 29th April 2026

Simple and easy to deal with, dealt with in less tha...

Simple and easy to deal with, dealt with in less than a day Reviewed on: 28th April 2026

Reply from Great Western Credit Union Hi Paul, Thanks for leaving a review. We’re pleased to hear you found everything simple to deal with and that it was all sorted so quickly. It’s great to know our process worked well for you. Best wishes, Emily Response date: 29th April 2026

I love these guys, they are really reasonable and th...

I love these guys, they are really reasonable and the whole process is always straightforward and quick Reviewed on: 28th April 2026

Reply from Great Western Credit Union Hi Rachael, Thank you so much for the kind words! It’s great to hear you have always found us to be reasonable and our service to be quick. We really appreciate your continued support. Best wishes, Emil Response date: 29th April 2026

Helpful staff

Good communications from phone staff Reviewed on: 28th April 2026

Reply from Great Western Credit Union Hi Aaliyah, Thank you for your review! We’re really pleased to hear you found our Member Engagement team to be helpful and clear. We're happy we've been able to support you. Best wishes, Emily Response date: 29th April 2026

Great fees and fast process - let me borrow more on...

Great fees and fast process - let me borrow more on existing loan Reviewed on: 28th April 2026

Reply from Great Western Credit Union Hi Katie, Thank you for your great feedback! We’re really pleased to hear you found our fees competitive and the process to be fast, we're glad we could support you . Thanks for choosing to continue borrowing with us! Best wishes, Emily Response date: 29th April 2026

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