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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1249 reviews)

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4.81

Based on 1,249 reviews, last reviewed 3rd Mar 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Everything went well. Everything went well. Will definitely recommend to family and friends Reviewed on: 3rd March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1249)

Review of the Great Western Credit Union, Loans:

Brilliant service

Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025

This survey is tedious - it’s not helping me say muc...

This survey is tedious - it’s not helping me say much about my experience . Mostly good with a few blips - still haven’t managed to speak to anyone about paying back my loan faster than it has been and finding out why. Reviewed on: 12th November 2025

Reply from Great Western Credit Union Hi Edward, Thank you for taking the time to leave a review. We're always looking for ways to improve, if you have any feedback for us please feel free to get in touch to let us know. Our friendly Member Engagement team are here to help and will be able to answer any questions you may have regarding your loan, you can call us on 0117 924 7309 between 10am and 2pm, Monday to Friday, or email [email protected] and we’ll respond between 9am and 4pm, Monday to Friday. Best wishes, Emily Response date: 24th November 2025

Great western are an amazing loaning service that ca...

Great western are an amazing loaning service that can help all kinds of people in all different kinds of situations. The team have a fast response time with a lot with patience. Highly recommend Reviewed on: 12th November 2025

Reply from Great Western Credit Union Hi Chloe, Thank you for your wonderful feedback! We’re proud to support people in all types of situations and glad our team’s quick responses and patience made the process easier for you. Your recommendation means a lot, thank you for being part of our community. Best wishes, Emily Response date: 24th November 2025

Iv been with credit union for over ten years .

Iv been with credit union for over ten years . Always there to help , thank you :) Reviewed on: 11th November 2025

Very helpful and quick to respond, application easy...

Very helpful and quick to respond, application easy to fill out Reviewed on: 10th November 2025

Excellent service and easy to apply

Applied and got a yes reply same day. Never had any issues and been a customer for a couple of years. Reviewed on: 10th November 2025

Great service not extortionate interest rates and al...

Great service not extortionate interest rates and always a friendly custimer service also usually pretty quick to get back to you with decisions on loans Reviewed on: 10th November 2025

Reply from Great Western Credit Union Hi Tom, Thank you so much for your feedback. It's great to hear that you found our Member Engagement team to be friendly and that you were able to get a decision quickly. We're glad we were able to help you. Best wishes, Emily Response date: 24th November 2025

Very quickly decision, without any problems

Very quickly decision, without any problems Reviewed on: 7th November 2025

Credit union have really helped me out of some tough...

Credit union have really helped me out of some tough situations Reviewed on: 7th November 2025

Great, easy and fast phone operator was helpful and...

Great, easy and fast phone operator was helpful and very informative Reviewed on: 6th November 2025

Easy to use website and staff will contact if you ne...

Easy to use website and staff will contact if you need support Reviewed on: 6th November 2025

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