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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1249 reviews)

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4.81

Based on 1,249 reviews, last reviewed 3rd Mar 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Everything went well. Everything went well. Will definitely recommend to family and friends Reviewed on: 3rd March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1249)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

The most people orientated money lenders

I took out a loan, then due to personal circumstances, had to enter a debt management programme, they offered support and were very understanding, when I fell on hardship, they allowed me to withdraw from the savings I had left to enable to me to pay for necessities, never ideal, but it was a life saver! Noone wants to mess up financially, but everyone needs compassion and these guys are amazing, just keep them in the loop if you are struggling, if people don't know, they can't offer help or a solution! Reviewed on: 28th October 2025

Reply from Great Western Credit Union Hi Sarah, Thank you for leaving such a wonderful review. Life doesn’t always go to plan, and we’re glad we could offer you support when you needed it. Your advice is spot on, by keeping us in the loop it means we can work with you to find solutions. We’re here if you need us and thank you again for choosing us. Best wishes, Emily Response date: 11th November 2025

It’s always been easy and quick.

It’s always been easy and quick. Always fair as well Reviewed on: 28th October 2025

easy to communicate and fast payments

easy to communicate and fast payments Reviewed on: 28th October 2025

Great staff

Great staff very polite, took a while but good service Reviewed on: 28th October 2025

Couldn't update my mobile and when I rang up the lad...

Couldn't update my mobile and when I rang up the lady was very polite Reviewed on: 28th October 2025

Excellent service quick and efficient

Excellent service quick and efficient Reviewed on: 27th October 2025

amazing...

Best thing I ever did going with great western amazing Reviewed on: 27th October 2025

Reply from Great Western Credit Union Hi Aimee, That’s amazing to hear, thank you! We’re so glad joining Great Western Credit Union has made such a positive difference for you. Best wishes, Emily Response date: 11th November 2025

I’m going through a crisis at the moment and althoug...

I’m going through a crisis at the moment and although they couldn’t give me my full amount they were still happy to help me with what they could. Reviewed on: 27th October 2025

Reply from Great Western Credit Union Hi Megan, Thank you for sharing this. We know how tough things can feel during a crisis, and we’re glad we could help. Our goal is always to support our members as best we can. Best wishes, Emily Response date: 11th November 2025

Very fast repsone very useful top company

Very fast repsone very useful top company Reviewed on: 26th October 2025

I have been a member of a credit union for over 30 y...

I have been a member of a credit union for over 30 years and feel they offer an excellent all round service for those of us who can't get helpful money products elsewhere Reviewed on: 25th October 2025

Reply from Great Western Credit Union Hi Karan, Thank you for being such a loyal member! We're so glad we've been able to help you over 30 years and t’s amazing to hear that you still feel we offer an excellent all-round service. We believe everyone deserves access to fair and helpful financial products, so your words really mean a lot. Best wishes, Emily Response date: 11th November 2025

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