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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

9% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1252)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Brilliant service easy and life saving!

Brilliant service easy and life saving! Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Butterfly We are very grateful for your 5-star review! We are thankful we could help at such important times, and that we are straightforward to use during those times. GWCU are always here if you need more support in the future! Many thanks Robin Response date: 16th September 2025

I am rather old and my washing machine broke down

I am rather old and my washing machine broke down and the great Western Credit union helped me to get a reaplacement very quickly at an affordable help. Thank you so much Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Brian Thank you so much for your kind words - it really means a lot that you recommend us to others! To be able to help you with something as stressful as a washing machine breaking down makes us extremely proud. It is also pleasing we could do this in a way which was both timely and reasonable. Thanks again for being a member and continuing to support GWCU! Warm regards Robin Response date: 16th September 2025

Absolutely fantastic company and fast acting when I...

Absolutely fantastic company and fast acting when I needed help for an emergency. Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Tracy Thank you so much for your heartfelt words! It's extremely gratifying to know that you've had such great experiences with GWCU, and especially pleasing to hear we have been there when you needed us most. Thanks again for your continued support and if you need any support in the future please don't hesitate to get in touch! Best wishes Robin Response date: 16th September 2025

Was pretty easy to apply online and navigate the pro...

Was pretty easy to apply online and navigate the process Reviewed on: 13th September 2025

Reply from Great Western Credit Union Hi Mr A We are really appreciative of your kind words! It's great to see the simplicity of our journey reflected in your feedback, and that you encountered no issues. Please let us know if you need anything else! Many thanks Robin Response date: 16th September 2025

Always helpful and friendly reliable and always find...

Always helpful and friendly reliable and always finds a way to help you get what you need, no matter your circumstances Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Chantelle Thank you for your continued support of GWCU! We try and find the best way to support our members always, and your loyalty is a good sign we are going about things the right way. We’d be thrilled to continue to assist you going forwards! Warm regards Robin Response date: 16th September 2025

Quick decision and excellent service

Quick decision and excellent service Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Lisa Thank you for your 5-star review! We pride ourselves on our service, so it is great to know you felt well treated, and got a decision speedily. Don't hesitate to contact us if you need more assistance! Best wishes Robin Response date: 16th September 2025

always recommend

Great help and a great service would always recommend Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Scott, Thank you for the recommendation! We are delighted to be able to assist you, and glad to hear that our service is up to standard. If you need anything else, please let us know! Best wishes, Robin Response date: 16th September 2025

It was very good very fast.

It was very good very fast. Applied within half hour got a message back Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Courtney We really value you review! It is one of our core aims to be speedy, and we are pleased that you have received such quick feedback. Let us know if you need anything else! Warm regards Robin Response date: 16th September 2025

It was good and easy and very efficient

It was good and easy and very efficient Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Darren Thank you for your kind words. We are glad your journey with GWCU so far has been satisfactory - we hope we can continue to help in the future! Best wishes Robin Response date: 16th September 2025

Great stuff Easy process

Easy process great value on loans Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Michael Thanks for your response! We are glad to know our processes are simple, and that you have found our rates to be affordable. If you need to contact us, please get in touch! Regards Robin Response date: 16th September 2025

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