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Great Western Credit Union: Loans reviews

4.82
Based on 907 reviews, last reviewed 11th Nov 2025
56% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Iv been with credit union for over ten years . Iv been with credit union for over ten years . Always there to help , thank you :) Reviewed on: 11th November 2025
Michelle H's avatar
Michelle H

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025
Ndeye S's avatar
Ndeye S

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (907)

GOOD NEWS

5
I support this organisation because it supplies help to those who need it and are not able to obtain it from elsewhere. Hopefully their ethos will grow and grow.... Reviewed on: 11th August 2022

They are Great, they are Western, They are the Credit Union

5
Great informative website which is not intimidating. A sensible range of depositing opportunities and large enough to inspire trust. Queries answered quickly. Solid organic growth and coverage of the region. Reviewed on: 11th August 2022

An efficient and helpful asset for our community

5
I've been a member of my local credit union for 20+ years and its great to see it increase efficiency with on line facilities while at the same time retaining its helpful and friendly community feel. Reviewed on: 11th August 2022

Great for saving

5
Saving a little each month helps with unexpected bills or holidays. Reviewed on: 11th August 2022

Excellent

5
Excellent and much needed service Reviewed on: 11th August 2022

Transparency and helpful

5
I feel understood and I get the help that I need. I trust the staff/organisation. Reviewed on: 11th August 2022

Quick and affordable

5
Using the portal online is simple and easy to follow customer services at the Bristol branch are very helpful and polite. Easy affordable loans the best part which you don't usually find with other company's as long as you pay back and stick to your agreement you can still borrow more if needed after a certain period. Reviewed on: 11th August 2022

Easy to use

5
Really helpful and a great way to save abut for a rainy day I put money in but just leave it as I don’t miss the money anymore so it builds up really quick Reviewed on: 11th August 2022

Accessible Ethical and Pleasing.

5
I have lived on a small to moderate income all my life having made the conscious decision to work self employed in community arts with young people, which isn't a big earner to say the least. It is very pleasing to me that I can put small amounts of surplus income into my Great Western Credit Union account and know that it is being ethically managed. When I need a small loan to get me through a low income period I can do so at a reasonable interest rate. What's not to like? Reviewed on: 11th August 2022

Always there, always excellent.

5
Over many years of membership, (being in Bath and in the first merger of the company), I can testify to the unparalleled service and convenience of Great Western Credit Union. I would not be without them. Reviewed on: 11th August 2022

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