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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (907 reviews)

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4.82

Based on 907 reviews, last reviewed 11th Nov 2025

56% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Iv been with credit union for over ten years . Iv been with credit union for over ten years . Always there to help , thank you :) Reviewed on: 11th November 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (907)

Excellent and approachable customer service

Happy customer for more than 10 years. Without fail there is always help available, be it online or, when needed, by phone! Not to mention all it means to the community at large, I'm feeling personally taken care of and of my needs in banking. A customer service unmatched by any financial or business provider I have experienced since the 80s. :) Reviewed on: 11th August 2022

Friendly staff, professional service

It was easy to get the loan I needed. All staff were helpful. Reviewed on: 11th August 2022

Attentive understanding and personable

From the get go the information from GWCU was timely and accurate. They were approachable and responsive and answered all my questions. They went above and beyond to assist me. I highly recommend Reviewed on: 11th August 2022

Affordable loans

I've been with great western credit union for a while now.They offer affordable loans and the excepted me where other companies wouldn't even give me a chance.Now I'm in good credit with help of the company and I'm more financially better off thanks to them .well done Great western credit union Bristol 10/10 from me . Reviewed on: 11th August 2022

I recommend with confidence to any person to collaborate with Great Western Credit Union

well, my experience with you went quite well from the point of view of the help you gave me, I'm honestly happy for our collaboration... I'll give you a piece of advice... "keep it up" good luck Reviewed on: 11th August 2022

Saving account and loan

As a custom for years, I can say it is a great company, where you can save money by having a loan with a low rate. Amiable and welcoming staff always helps with queries and concerns and keeps you confident in any circumstances. Reviewed on: 11th August 2022

A credit Union in need, a credit indeed

I am appreciative to Great western Credit Union for helping me to manage my repayments to Bristol City Council Reviewed on: 11th August 2022

GWCU - The best credit union!

Fair, prompt, accessible and helpful credit union staffed with people who are there to take your call and talk you through your loan/process of interest. Reviewed on: 11th August 2022

A trusted friend!

I’ve been with credit union since 2013 and can always rely on the staff being friendly, helpful and honest. Being with credit union has had many positive benefits for me and after a while I managed to save with them too - something I didn’t think would be possible when I first opened my account and took out a loan. Credit Union now feels like an old and trusted friend! Reviewed on: 11th August 2022

An individual, not a number!

I found out about the Credit Union whilst in financial straits. Only required a small loan for a short period of time at a reasonable rate. The larger institutions kept trying to make me take a larger amount, which I didn't want or need. Or were charging exorbitant rates of interest. I was able to go into the office to talk about my situation. Ask as many questions as I needed. At no point was I being rushed into making a decision which may have been to my detriment. I was an individual, not a number! Since that time, I save a small amount each month. Which enables me to pay for unexpected expenses or even days out. I am so glad and proud to be a member of the Credit Union. Reviewed on: 11th August 2022

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