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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1079 reviews)

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4.82

Based on 1,079 reviews, last reviewed 29th Dec 2025

126% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easily accessible, fair in decision making and funds... Easily accessible, fair in decision making and funds arrive fast Reviewed on: 29th December 2025

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1079)

Been with great western for a long time now.

Been with great western for a long time now. I'm always recommended them to my friends. They have a great saving options and they are so good with there loans. Highly recommend and great customer service. Reviewed on: 14th May 2025

Reply from Great Western Credit Union Hi Tia, Thank you so much for your kind words and for being such a loyal member, it really means a lot that you recommend us to others. We’re so pleased to hear you’ve found value in our savings and loan options, and that our customer service has made a positive impression. If there’s ever anything else we can help with, please don’t hesitate to reach out. Best wishes, Emily Response date: 16th May 2025

It was easy process and good value

It was easy process and good value Reviewed on: 14th May 2025

Reply from Great Western Credit Union Hi Char Thanks for taking the time to give you feedback! We're so glad that you have found our services simple and that you have found value in our products. It's always our aim to make things straightforward and reassuring. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 21st May 2025

Excellent ethos, service, and UI with the website.

Excellent ethos, service, and UI with the website. Simple process and reliable organisations. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Will, Thank you so much for your kind feedback. We're really pleased to hear that you've found the website easy to navigate and our service living up to expectations. It's especially rewarding to know our values resonate with you. Thanks again for taking the time to share your experience. Warm regards, Emily Response date: 16th May 2025

Vrr er ru good customer service

Very friendly always help me with my loans takes the right amount each fortnight which I can afford to pay back Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Angela, Thank you so much for your lovely feedback. We're really pleased to hear that your loan experience has been positive and that the repayments feel manageable for you. At Great Western Credit Union, we’re committed to offering fair, affordable credit that meets our members’ needs. Your kind words mean a lot to us, and we’re so glad we could support you. Warm regards, Emily Response date: 16th May 2025

10/10 100% recomment

Customer service is 10/10 they are honestly the best company and have helped me so much the past few months. Communication is great response timings are normally within a day and they provide alot of information. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Tania, Thank you so much for the glowing review and recommendation! We’re thrilled to hear how much we’ve been able to support you over the past few months. It’s great to know our communication and customer service have made a difference. We really appreciate your kind words and continued trust in us. Warm regards, Emily Response date: 16th May 2025

Great seamless experience no complicated questions a...

Great seamless experience no complicated questions and easy access to my loan Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Mark, Thanks for sharing your experience! We're so pleased to hear that applying for your loan felt simple and stress-free. Warm regards, Emily Response date: 16th May 2025

Great support and great value.

Great support and great value. Helps local communities. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi We're incredibly thankful for your feedback! We strive for friendly service and providing value to our members at GWCU. As a credit union, it is vital that we serve our local community, as we are community finance for everyone, so we're delighted to hear this in your review. We really value your continued support. Thanks again Robin Response date: 20th May 2025

So friendly and Helpful when applying and need answe...

So friendly and Helpful when applying and need answers to queries. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Ella, Thank you for the kind words! We're so pleased to hear you found our team friendly and helpful during the application process. We strive to always be there for our members when they need support. Warm regards, Emily Response date: 16th May 2025

Friendly and supportive Credit Union

Really helpful and supportive Credit UNion. They helped me get what I needed and have excellent systems Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Simon, Thank you for such a lovely review! We're so pleased to hear you found our team supportive and that we were able to help you get what you needed! Warm regards, Emily Response date: 16th May 2025

It's the personal approach that helps

After years of being stuck in a never ending cycle of debt, GWCU helped me when no other bank would. As a consequence of GWCU taking the time to listen to my circumstances and provide me with a consolation loan I am now, very nearly, completely debt free. Reviewed on: 4th May 2025

Reply from Great Western Credit Union Hi Helen, Thank you so much for sharing your story and leaving such a wonderful review! We're truly moved to hear how GWCU has helped you regain control of your finances. Taking the time to listen and understand our members' individual circumstances is a big part of how we support our members. We're so proud to be part of your journey toward financial freedom. Best wishes, Emily Response date: 16th May 2025

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