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Great Western Credit Union: Loans reviews

4.82
Based on 906 reviews, last reviewed 10th Nov 2025
55% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and quick to respond, application easy... Very helpful and quick to respond, application easy to fill out Reviewed on: 10th November 2025
Amy j's avatar
Amy j

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025
Ndeye S's avatar
Ndeye S

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (906)

So Helpful

5
It was a couple of weeks before Christmas and I realised there would not be enough money to make Christmas, ‘Christmas’ for the family. With very tightly crossed fingers I put in an application to Great Western, fully expecting a thank you but, no. To my delight they said yes! I have spent the last few months repaying and am nearly there. They made our Christmas even better. Thank you GWCU. Please continue the way you are and yes, they deserve recognition for all the people like me, they have helped. Reviewed on: 11th August 2022

Accepts loans when they want to!

1
Accepted my first loan when credit rating was bad was very appreciative, applied for another after paying off more than half and they declined saying it’s because of my credit rating yet my credit rating was/is a lot better since I got the first loan! I wouldn’t recommend great western credit union to anyone Reviewed on: 11th August 2022

Great organisation

5
User and organisationally very friendly and usefuk Reviewed on: 11th August 2022

Excellent support and customer service

5
My overall experience was excellent! It was pre-COVID-19. I had just lost my brother and had no money. I was able to be granted a credit union loan (despite my not so good credit record ) for the funeral of my late brother. A very affordable re-payment plan was set up for me that enabled me to pay back the money quickly and best of all, without any stress or unnecessary chase. My overall experience was simply great. Customer service was nothing but empathetic and caring and all round excellent. Reviewed on: 11th August 2022

Great

5
Has helped me loads Im a single mum and with everything going up credit union been a life saver Reviewed on: 11th August 2022

excellent

5
It’s really very good services and customer services I’m happy really about it Reviewed on: 11th August 2022

Helped me when I needed it the most

5
Applied for £500 so fast so secure really helped me when I had no where else to go. Really straight forward process. Looking forward to saving with them now couldn't reccomend enough just simply fantastic Reviewed on: 11th August 2022

Would totally recommend

5
Would recommend to friends and family Reviewed on: 11th August 2022

Life savers

5
10stars plus when noone else would help GWCU did .. Reviewed on: 11th August 2022

Very reasonable lending

5
I have been with credit union for a couple of years now abs they have always been helpful and polite. Would recommend and have done so. Reviewed on: 11th August 2022

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