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Great Western Credit Union: Loans reviews

4.82
Based on 1,089 reviews, last reviewed 2nd Jan 2026
122% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026
Norris Douglas's avatar
Norris Douglas

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Alexann Lewis's avatar
Alexann Lewis

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1089)

Fantastic community

5
I have been with the GWCU for quite some years now, and have always found the products and services on offer to be relevant, ethical and sustainable. I personally seek out businesses with this ethos, and the fact that there is a strong local connection, whilst maintaining a global outlook, means that I will continue to support this community and recommend family and friends to do the same. Reviewed on: 12th August 2022

Excellent staff very helpful and understanding

5
Very satisfied customers and would recommend to friends and family. Friendly supportive to my needs which was a loan. Reviewed on: 12th August 2022

GOOD NEWS

5
I support this organisation because it supplies help to those who need it and are not able to obtain it from elsewhere. Hopefully their ethos will grow and grow.... Reviewed on: 11th August 2022

They are Great, they are Western, They are the Credit Union

5
Great informative website which is not intimidating. A sensible range of depositing opportunities and large enough to inspire trust. Queries answered quickly. Solid organic growth and coverage of the region. Reviewed on: 11th August 2022

An efficient and helpful asset for our community

5
I've been a member of my local credit union for 20+ years and its great to see it increase efficiency with on line facilities while at the same time retaining its helpful and friendly community feel. Reviewed on: 11th August 2022

Great for saving

5
Saving a little each month helps with unexpected bills or holidays. Reviewed on: 11th August 2022

Excellent

5
Excellent and much needed service Reviewed on: 11th August 2022

Transparency and helpful

5
I feel understood and I get the help that I need. I trust the staff/organisation. Reviewed on: 11th August 2022

Quick and affordable

5
Using the portal online is simple and easy to follow customer services at the Bristol branch are very helpful and polite. Easy affordable loans the best part which you don't usually find with other company's as long as you pay back and stick to your agreement you can still borrow more if needed after a certain period. Reviewed on: 11th August 2022

Easy to use

5
Really helpful and a great way to save abut for a rainy day I put money in but just leave it as I don’t miss the money anymore so it builds up really quick Reviewed on: 11th August 2022

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