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Great Western Credit Union: Loans reviews

4.82
Based on 1,089 reviews, last reviewed 2nd Jan 2026
122% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026
Norris Douglas's avatar
Norris Douglas

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Alexann Lewis's avatar
Alexann Lewis

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1089)

Accessible Ethical and Pleasing.

5
I have lived on a small to moderate income all my life having made the conscious decision to work self employed in community arts with young people, which isn't a big earner to say the least. It is very pleasing to me that I can put small amounts of surplus income into my Great Western Credit Union account and know that it is being ethically managed. When I need a small loan to get me through a low income period I can do so at a reasonable interest rate. What's not to like? Reviewed on: 11th August 2022

Always there, always excellent.

5
Over many years of membership, (being in Bath and in the first merger of the company), I can testify to the unparalleled service and convenience of Great Western Credit Union. I would not be without them. Reviewed on: 11th August 2022

Excellent and approachable customer service

5
Happy customer for more than 10 years. Without fail there is always help available, be it online or, when needed, by phone! Not to mention all it means to the community at large, I'm feeling personally taken care of and of my needs in banking. A customer service unmatched by any financial or business provider I have experienced since the 80s. :) Reviewed on: 11th August 2022

Friendly staff, professional service

5
It was easy to get the loan I needed. All staff were helpful. Reviewed on: 11th August 2022

Attentive understanding and personable

5
From the get go the information from GWCU was timely and accurate. They were approachable and responsive and answered all my questions. They went above and beyond to assist me. I highly recommend Reviewed on: 11th August 2022

Affordable loans

5
I've been with great western credit union for a while now.They offer affordable loans and the excepted me where other companies wouldn't even give me a chance.Now I'm in good credit with help of the company and I'm more financially better off thanks to them .well done Great western credit union Bristol 10/10 from me . Reviewed on: 11th August 2022

I recommend with confidence to any person to collaborate with Great Western Credit Union

4
well, my experience with you went quite well from the point of view of the help you gave me, I'm honestly happy for our collaboration... I'll give you a piece of advice... "keep it up" good luck Reviewed on: 11th August 2022

Saving account and loan

5
As a custom for years, I can say it is a great company, where you can save money by having a loan with a low rate. Amiable and welcoming staff always helps with queries and concerns and keeps you confident in any circumstances. Reviewed on: 11th August 2022

A credit Union in need, a credit indeed

5
I am appreciative to Great western Credit Union for helping me to manage my repayments to Bristol City Council Reviewed on: 11th August 2022

GWCU - The best credit union!

5
Fair, prompt, accessible and helpful credit union staffed with people who are there to take your call and talk you through your loan/process of interest. Reviewed on: 11th August 2022

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