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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2061 reviews)

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4.74

Based on 2,061 reviews, last reviewed 25th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy application The application was easy to complete and the information was clear Reviewed on: 25th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2061)

Fabulous

Seems good and straight forward. Reviewed on: 27th April 2026

Reply from Great Western Credit Union Hi Mwamba, Thank you for your feedback! We’re really pleased to hear you found everything straightforward and easy to use. Best wishes, Emily Response date: 28th April 2026

Very quick and easy to use, all carried out online,...

Very quick and easy to use, all carried out online, easy to send required documents Reviewed on: 27th April 2026

Reply from Great Western Credit Union Hi Samantha, Thanks for the great review! It’s good to hear the application process was straightforward and easy for you and that sending documents over to us was simple and straightforward too. Best wishes, Emily Response date: 28th April 2026

Easy to setup and sign everything

Easy to setup and sign everything Reviewed on: 27th April 2026

Reply from Great Western Credit Union Hi Paul, Thanks for the review! It’s great to hear you found the setup and signing process simple, making things quick and clear is really important to us. Best wishes, Emily Response date: 28th April 2026

Good very good I’m very happy thank you

Good very good I’m very happy thank you Reviewed on: 24th April 2026

Reply from Great Western Credit Union Hi Nikolett, Thank you so much for your kind words, we’re really pleased to hear you’re happy with the service you received. If there’s ever anything you think we could do better, please don’t hesitate to get in touch and let us know. We’re always keen to listen and improve. Best wishes, Emily Response date: 28th April 2026

Easy and simple

Just so simple and stress free to apply for help when u need it! Simple to understand aswell:) Reviewed on: 24th April 2026

Reply from Great Western Credit Union Hi Em, Thanks for sharing your experience! We’re pleased to hear you found the process straightforward and easy to understand. Supporting members simply and without any added stress is exactly what we aim to do. Best wishes, Emily Response date: 28th April 2026

Great service, customer service team are great and h...

Great service, customer service team are great and helpful Reviewed on: 24th April 2026

Reply from Great Western Credit Union Hi Jessica, Thank you for your feedback. We’re really pleased to hear you had a positive experience and that our customer service team were helpful and supportive. Best wishes, Emily Response date: 28th April 2026

Good start.

Good start. Very helpful, for families that may need that extra little help. Reviewed on: 24th April 2026

Reply from Great Western Credit Union Hi Angel, thank you so much for your kind review. We’re really glad we’ve been able to support you. Providing fair and affordable financial support, especially for families and individuals who need a little extra help, is at the heart of what we do, so it means a lot to hear this. Best wishes, Emily Response date: 28th April 2026

Customer was very quick and very helpful, the loan p...

Customer was very quick and very helpful, the loan process was very good. Reviewed on: 23rd April 2026

Reply from Great Western Credit Union Hi Carol, Thank you for leaving such great feedback, it's good to hear that you found our application process to be fast and that you had a good experience. Best wishes, Emily Response date: 28th April 2026

Great service

I’ve been with the union for over a decade and have always had great service along the way. Reviewed on: 23rd April 2026

Reply from Great Western Credit Union Hi Carmell, Thank you so much for your feedback and for being a loyal member for over a decade. We’re really grateful for your continued support, and it’s wonderful to hear you’ve consistently had a positive experience with us over the years. Best wishes, Emily Response date: 24th April 2026

GWCU improved my financial wellbeing

Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to pay a much lower rate of interest and repayments were simple and clear. The loan was flexible and a payment holiday helped me manage additional costs over Christmas. The way GWCU words their communication is very relatable and sensitive which also helps me feel less shamed about money worries. Reviewed on: 22nd April 2026

Reply from Great Western Credit Union Hi Sarah, Thank you so much for sharing! We’re really glad we could support you through salary deduction and help ease some of the pressure during what sounds like a challenging time. Supporting our members’ financial wellbeing in a fair, flexible and non‑judgemental way is very important to us, so it’s especially meaningful to hear that our approach and communication helped you feel supported. We truly appreciate your feedback and your trust in us. Best wishes, Emily Response date: 24th April 2026

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