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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1262 reviews)

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4.81

Based on 1,262 reviews, last reviewed 6th Mar 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very easy to apply, simple, quick Very easy to apply, simple, quick Reviewed on: 6th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1262)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very helpful

They really helped me when I needed it Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Angela, Thank you so much for your positive review. We are so happy we could help you with a loan when you needed it. Warm regards, Monica Response date: 29th August 2024

They have always been helpful and willing to do all...

They have always been helpful and willing to do all they can. The staff are friendly. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Madeleine, Thank you for your lovely review! We’re really pleased to hear that you’ve found our staff friendly and helpful. Providing the best possible customer service and supporting our members to the best of our ability is always our top priority. If you ever have any questions or need further assistance, please don’t hesitate to reach out—we’re always happy to help! Best regards, Emily Response date: 15th August 2024

I’ve had a really good and quick experience since I’...

I’ve had a really good and quick experience since I’ve been with them Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Tyeann, Thank you for the 5-star review! We’re thrilled to hear that you’ve found our loan process quick and that you've had a positive experience with us. Best wishes, Monica Response date: 29th August 2024

Why not ?

All staff that I have with were, a) Friendly, b) Knowledgeable and c) Professional. I wouldn't hesitate to recommend GWCU to family and friends. Very affordable rates. I'm just happy that I decided to 'use' them. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Brian, Thank you so much for your thoughtful review! We’re delighted to hear that you found our staff friendly, knowledgeable, and professional. We truly appreciate your recommendation and are glad you chose us. We pride ourselves on our affordable rates and providing a pleasant customer experience. We’ll be sure to pass your kind words on to our Member Services team—they’ll be thrilled to hear your feedback. Kind regards, Emily Response date: 14th August 2024

Easy loan application, quick response, excellent cus...

Easy loan application, quick response, excellent customer service and a website that provides all the information needed. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi RF, Thank you for leaving such a great review! We're so glad to hear that you found the loan application process easy, and that our customer service met your expectations. It’s especially helpful to know that our website provided all the information you needed and was easy to navigate. We appreciate your feedback and are here whenever you need us! Kind regards, Emily Response date: 14th August 2024

great credit union

very efficient and kind service, the money was in my bank very quickly Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jonathon, We are so pleased to hear you found our service efficient and fast. We always strive to deliver the best service we can. Thank you again for taking the time to leave a review and for choosing us. Kind regards, Emily Response date: 19th August 2024

Offered me what i needed at a time i wanted it was s...

Offered me what i needed at a time i wanted it was superb no problems everyone lovely Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Pegleg57, Thank you for leaving a glowing review. We’re absolutely delighted that our services have met your expectations and that our friendly Member Services Team made a positive impact. Best wishes, Monica Response date: 29th August 2024

Friendly and approachable!

Friendly and approachable!! I’ve had two loans, I’ve always found Great western helpful, friendly and pleasure to speak with. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Melissa, Thank you so much for your wonderful review! We’re delighted to hear that you’ve found our team helpful and friendly, and that it’s been a pleasure to speak with us. I’ll be sure to pass along your kind words to our Member Services team— they’ll be pleased to know their friendliness and support have made a positive impact. Kind regards, Emily Response date: 14th August 2024

Great getting loans out with them and there very hel...

Great getting loans out with them and there very helpful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Rosie, Thank you for your kind words! We’re delighted that our loans process has been hassle-free for you, and it is wonderful to know that our Member Services team made a positive impact. Best wishes, Monica Response date: 14th August 2024

Very good experience

Always try helping. When was in bad situation thay are give me opportunity more to borrow what I oay back Brady Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Agata, Thank you for taking the time to share your experience and for writing such a positive review! Your financial wellbeing matters to us, so we’re genuinely thrilled to have been able to support you during challenging moments. Wishing you all the best on your journey! Monica Response date: 14th August 2024

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