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Great Western Credit Union: Loans reviews

4.81
Based on 1,265 reviews, last reviewed 8th Mar 2026
6% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

excellent x excellent good customer services Reviewed on: 8th March 2026
Andrew L's avatar
Andrew L

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1265)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Loans and savings

5
I have been using Great Western Credit Union for the last 4 yrs and I save regularly through my work each week into the thrift club. Excellent service and I have NEVER had or experienced and problems at all Reviewed on: 21st June 2022

Perfect

5
Best loan option choice Great Western Credit Union help me many times thanks Reviewed on: 21st June 2022

Good reviews

3
Nice experience nice servicing and simple process Reviewed on: 21st June 2022

Professional, quick and effective

5
Great service, got a loan within 3-5 working days and the staff was very nice. Reviewed on: 21st June 2022

Totally flexible

5
Helped me to making a fresh start in life Reviewed on: 21st June 2022

Lovely people that provide for the community

5
I've always found the customer experience to be above the standard set in big banks. Reviewed on: 21st June 2022

Member since Camelot cu joined first Dorset and then GWCU

5
A great service. The credit union is a great institution and worthy of their title. From small South Somerset beginnings when I joined as secretary we have moved on to bigger things.Alas now I am only a member but remember the road to bigger things. A real pearl in the crown GWCU Reviewed on: 21st June 2022

Friendly, helpful and very efficient

5
I have been a member for over 20 years and have seen this Union go from strength to strength during which time all my immediate family members have also joined on my recommendation. The staff have always been extremely helpful and efficient in attending to all my requests. May they long continue. Reviewed on: 21st June 2022

Fantastic

5
Fantastic service what else can I say intrest was high but otherwise great service Reviewed on: 21st June 2022

Brilliant

5
On line instructions made easy courteous and friendly personnel fast withdrawals cannot fault Credit Union I have been with this branch since it started at Bristol City Council highly recommended Reviewed on: 21st June 2022

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