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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.82 (1267 reviews)

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4.82

Based on 1,267 reviews, last reviewed 9th Mar 2026

3% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

East to apply quick service easy to contact East to apply quick service easy to contact Reviewed on: 9th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1267)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Brilliant excellent quality service im

I'm very happy with the service brilliant quick friendly perlite and very very very friendly Reviewed on: 27th May 2022

Excellent service with fair rates

Happy to recommend Great Western Credit Union, who provide a valuable service to those who struggle in these difficult days Reviewed on: 27th May 2022

A human at the end of the phone! Fantastic

Always very helpful and understanding, they will advise and support. They helped me through a very difficult time as a nhs worker. Please stay around we need you. Reviewed on: 27th May 2022

Excellent, supportive, understanding

Very helpful and very understanding. Have helped a lot. Reviewed on: 27th May 2022

The right help at the right time

At a really difficult time I knew I could get the help I needed, and that the credit union was for people like me. I was given supportive advice and the loan was quick and easy to get. Reviewed on: 27th May 2022

Safe

I’m so pleased that I joined the credit union. You know your money is doing good things and it is so easy to recommend it to others. Reviewed on: 27th May 2022

Great customer service

Staff are always polite, helpful and efficient. Email enquiries are responded to quickly. Reviewed on: 27th May 2022

Great easy service

Very quick and efficient there happy to help and really easy to do, you don’t have to pay a silly amount back which is great Reviewed on: 27th May 2022

From the savers' point of view:

Very good customer service and an informative regular newsletter to savers.. Reviewed on: 27th May 2022

amazing service

Great customer service habe helped me so much over the phone abd its been a perfect way to help me save money Reviewed on: 27th May 2022

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