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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (274 reviews)

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4.65

Based on 274 reviews, last reviewed 28th Aug 2025

96% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

87%

10%

2 star

Latest highest rating:

4

Good experience and excellent services Good experience and excellent services Reviewed on: 28th August 2025

Latest lowest rating:

1

No receipts for money paid in Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a ... Read more Reviewed on: 28th August 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (274)

Since my local credit union merged into GWCU it's be...

Since my local credit union merged into GWCU it's been great to have access to easier online services while still using a Credit Union. Being able to make regular savings, and know these are supporting the local community, is something I really value. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Tim, Thank you for sharing your positive experience with us! It’s fantastic to hear that the merger has given you access to easy and hassle-free online services. Plus, knowing that your savings contribute to supporting the local community adds an extra layer of fulfilment, doesn’t it? Change can be intimidating, but it sounds like this transition has been a win-win for you. If there’s anything else we can assist you with, we’re here—always just a click or phone call away! Best wishes, Monica Response date: 14th August 2024

they have been very clear helpful and fair

they have been very clear helpful and fair so I am pleased to vote for them today Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Anna, We sincerely appreciate your 5-star rating and we’re delighted that our clarity and assistance met your expectations. At GWCU we take pride in providing transparent and helpful services. Should you require any further assistance please do not hesitate to reach out. We’re here to support you, always! Best regards, Monica Response date: 14th August 2024

Salary Savings

Really easy to set & save a small amount from each pay, and I was surprised how quickly its added up! Reviewed on: 19th March 2024

Reply from Great Western Credit Union Hi Becca, First and foremost, we want to express our heartfelt gratitude for your uplifting review! We’re absolutely thrilled that your experience with our Salary Saver account has been nothing short of smooth sailing. Knowing that our efforts are making a positive impact warms our hearts. Thank you once again for choosing us, and here’s to more seamless savings ahead! Warm regards, Monica Response date: 14th August 2024

Fantastic alternative to corporate savings banks

I've been saving money with GWCU for quite a few years now, so I have a little nest egg for things like car repairs, clothes, replacement furniture etc. It's incredibly simple to pay in and withdraw money. I earn a small amount of interest and my savings are loaned to people in need who may have trouble accessing more mainstream banking services. Everyone in our communities can benefit from a great credit union, and GWCU fills that role admirably. Reviewed on: 6th July 2023

Local organisation, helping local people & society

Pleasure to read about where our money is being used, rather than just disappearing into the black-box of the usual banking system. Our local communities need to support one another much more. GWCU is a part of the local community that can help people through the tough times. Reviewed on: 3rd July 2023

Excellent Customer Service

I have been banking with Great Western Credit Union for around 15 years. I save with them as I know my money is put to good use supporting other people. Whenever I deal with them I always find their customer service second to none. Their.staff are friendly, polite and helpful and transactions happen in a timely manner. They are an excellent organisation. Reviewed on: 29th June 2023

Very good service

Iv been with bristol credit union for many years now I find its very good reliable staff very friendly always there to help Reviewed on: 27th June 2023

Reliable and ethical

I've been a member since the start. They keep me well informed, and I'm confident my savings are being used for a good social benefit. This is more important to me than high financial returns. Reviewed on: 27th June 2023

Great Western is an excellent way to get a clear understanding and savings in the UK

From the beginning fast and friendly service with a great range of services and products for your needs Reviewed on: 13th June 2023

A caring lender.

I have followed HWCU (formerly Bristol Credit Union) for several years now. I know they supported their borrowers and staff through the lockdown in 2020. Reviewed on: 9th June 2023

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