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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.67 (389 reviews)

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4.67

Based on 389 reviews, last reviewed 6th May 2026

146% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

I’ve had a very good experience with Great Western C... I’ve had a very good experience with Great Western Credit Union. Their customer service is responsive, their products are transparent, and the applica... Read more Reviewed on: 6th May 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (389)

Good to know that my savings are being put to good u...

Good to know that my savings are being put to good use in the community. Reviewed on: 11th July 2025

Reply from Great Western Credit Union Hi Dave Thank you for your review! We strive to serve our community as much as possible, so it is great to see members like you with a like-minded approach. Thanks again for your continued support and if you need any support in the future please don't hesitate to get in touch! Regards Robin Response date: 11th August 2025

I started saving with a credit union over 20 years ago.

I started saving with a credit union over 20 years ago. In those days I took my money to a meeting room to pay in weekly. I started when I became a lone parent and had very little income other than benefits. They helped me to start saving even though I had very little disposable income. It helped me to buy presents, with Christmas and also with some unexpected bills. They have been my longest saving partner. Reviewed on: 11th July 2025

Reply from Great Western Credit Union Hi Jules We're so thankful for your kind words and for being a faithful member of GWCU for so many years. It's great to hear your credit union story, and that it has helped you on your 20-year saving journey. We always want to be there where people need us most, so when unexpected bills or holidays come up, we are so glad we could help. Thank you for supporting GWCU - if there's anything we can do for you in the future please, don't hesitate to get in touch! Warm regards Robin Response date: 11th August 2025

Great Western Credit Union - Trustworthy.

We have been regular savers with GWCU over many years and have always been able to have good contact with them and also when we have had to withdraw funds this has been an easy and efficient process. Would definitely recommend GWCU to potential savers/lenders. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Susan Thanks for your review and for your continued trust and loyalty over the years! We're glad to provide you with a reliable service, and that we always help you when we're needed. Thanks again for you recommendation - we look forward to hearing from you again! Best wishes Robin Response date: 7th August 2025

Never had a issue with credit union

Never had a issue with credit union Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Troyano Thanks for sharing you review with GWCU! We appreciate your endorsement, and look forward to serving you in the future. Regards Robin Response date: 6th August 2025

Do as I do: Save with GWCU

As a Saver and former volunteer with them, I am impressed by the dedication that they have to helping their customers. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Peter We really appreciate you sharing your experience with GWCU! As you may know, we strive to give our members the best experience possible, so it is great to see this reflected in your feedback. Thanks for your continued support and if you need any assistance in the future please don't hesitate to get in touch! Best wishes Robin Response date: 6th August 2025

Credit Union fairness

Credit Union provides a fair and Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Ann Thanks for the 5-star review! Best wishes Robin Response date: 31st July 2025

Always easy to deal with GWCU - prompt and efficient...

Always easy to deal with GWCU - prompt and efficient service. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Caroline We really appreciate you review! We pride ourselves on our service to our members, so it's great to know that we are always performing at the highest standard in that regard. We hope we can continue to help going forward! Many thanks Robin Response date: 31st July 2025

Reliability

Great Western have been very reliable in holding my money and promptly paying it to me when a withdrawal is needed Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi David We really value such positive feedback! To know that we have been such a steadying influence in your savings is fantastic, and that any withdrawals you have made have been swift and easy. Let us know if you need anything else - we would be happy to help! Regards Robin Response date: 29th July 2025

Great way to keep investments in the region

Everyone I've spoken to either in person, online or on the phone has been incredibly helpful and clearly has the regions best interests at heart. It's great to know my investment is working to support people in my neighbourhood and not going to greenwashing or pinkwashing banks and lenders. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi BP Thank you for taking the time to leave a response! We're delighted to hear that you have felt supported and that our service has been to a high standard. It's also great to know that you place such importance in the social value of your investment, and that we provide a good alternative to high street banks. Thanks again for being a member and continuing to support GWCU! Best wishes Robin Response date: 29th July 2025

Friendly, empathetic and caring.

Friendly, empathetic and caring. Explains well and are always helpful. Reviewed on: 7th July 2025

Reply from Great Western Credit Union Hi Aitch We are so grateful for your kind words. What you describe in your review is essential to our core values as a credit union. We always aim to put our best foot forward for our members, so it's pleasing to hear that GWCU has been of such great assistance. If you ever need anything else, don't hesitate to get in contact! Best wishes Robin Response date: 29th July 2025

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Great Western Credit Union: Savings reviews

146% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Great Western Credit Union: Savings now

Great Western Credit Union Savings reviews (389)

Good to know that my savings are being put to good u...

I started saving with a credit union over 20 years ago.

Great Western Credit Union - Trustworthy.

Never had a issue with credit union

Do as I do: Save with GWCU

Credit Union fairness

Always easy to deal with GWCU - prompt and efficient...

Reliability

Great way to keep investments in the region

Friendly, empathetic and caring.

Review Great Western Credit Union: Savings now

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