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Great Western Credit Union: Savings reviews

4.66
Based on 325 reviews, last reviewed 2nd Mar 2026
142% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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2%

Latest highest rating:

4

Easy to fill and good to understand Easy to fill and good to understand Reviewed on: 2nd March 2026
Ridwan O's avatar
Ridwan O

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026
Jon May's avatar
Jon May

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (325)

Review of the Great Western Credit Union, Savings:

Clear communications and a user friendly website.

5
Clear communications and a user friendly website. Withdrawals are easy and the AGM is very readable Reviewed on: 24th May 2024

Very happy with service

5
I am new to Bristol Credit Union but the service, correspondence has been excellent. Very efficient and easy to navigate information. Help available wherever needed. Reviewed on: 9th July 2020

So friendly

5
Staff were so helpful and friendly especially during the Covid outbreak, they kept in touch with us all the way through the process of opening an account. Couldn’t be happier and have already recommended them. Reviewed on: 9th July 2020

Ms

4
I ve had an credit union account in Scotland before I moved back to England, I would recommend it to anyone who is keen to join and save even if you haven't got much money. Reviewed on: 9th July 2020

BCU we love you

4
They really help to keep Bristol independent businesses relevant and support the local economy with the Bristol£ Reviewed on: 9th July 2020

Great local business

5
I opened this account as a small savings account for Christmas. It's as easy as pie. I set up a direct debit to go out every month and viola. Christmas comes and I have some money. It is also quite easy to transfer money to another account outside of the union. Never had any problems. Reviewed on: 9th July 2020

very good

5
helps people who need it the most Reviewed on: 9th July 2020

Super service!

5
Can’t fault the service from BCU! Reviewed on: 9th July 2020

Amazing union

5
This union is amazing! I joined and everything was easy to read and the website is good. I entered my details with no problems. I applied for a loan and they helped me straight away! They were helpful and efficient. I’ve already paid my first payment back and will continue doing so. The money went in with no problem and quickly. Low interest too and I can’t thank Bristol Credit Union enough for helping me. I couldn’t rate them higher and I would definitely recommend them to family and friends. Very happy with my experience. Reviewed on: 9th July 2020

Amazing to Use Local Currency

5
I'd thoroughly recommend Bristol Credit Union, supporters of the Bristol Pound. We've had accounts since it started. Reviewed on: 9th July 2020

Everything is easy...

5
When I call, staff are always friendly and polite and this is also the case when I go into the branch. I like the fact that it’s community banking and I feel a sense of belonging by being with Bristol Credit Union. Reviewed on: 9th July 2020