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Halifax: Reward current account reviews

Name: Reward current account
Rating: 4.37 (197 reviews)

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4.35

Based on 197 reviews, last reviewed 1st May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

24%

Latest highest rating:

5

Always friendly and helpful staff, and my ultimate r... Always friendly and helpful staff, and my ultimate reward product gives me even more peace of mind for travel, breakdown cover, mobile phone cover and... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

2

Reward Current Account - useless reward tracker The Reward Current Account pays a £5 a month reward for (amongst other requirements) make £500 of debit card payments each month, which is pretty dece... Read more Reviewed on: 1st May 2025

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About this product

The Halifax Reward current account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Halifax Reward account, each year, you can choose the monthly reward you’d like. Other benefits include exclusive savings offers and cashback. Halifax also has a mobile banking app.

Halifax Reward current account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Reward current account reviews (197)

Review of the Halifax, Reward current account:

A reward just for being me.

To some people, switching bank accounts is an arduous task with so much hassle and wasted time. To me, switching my bank account was the best financial decision I have ever made and I'm reminded what a great bank I'm with every single month. Initially, I thought there was a 'catch' with the limited time offer that was advertised for Halifax bank. "£100 for switching and £5 a month into my account when my wages are deposited?", I questioned in my head. When there is so much to gain, the amount to lose is lessened. I went for it! I met with an extremely helpful gentleman in my nearest branch. It was during my lunch break so the timing was perfect. You could tell by how helpful he was that this was a bank who values their customers - and who add value to their customers through reward of loyalty. My misconceptions of having to spend so much time to manually change my direct debits were explained clearly. Halifax did all of the hard work! With such a busy life, it was a nice feeling one of the most important parts of it was being professionally handed. Over a year on and I have received £5 per month from Halifax just for making sure my wages went into the account. And as for the £100 bonus for switching...well I still remember the last minute deal for a couples weekend my partner and I had! Thank you, Halifax! Reviewed on: 11th January 2015

Perfect for everyday banking

The Reward Account offers cashback on some purchases and pays £5 per month if you spend £500 on your card. The mobile app is easy to use and reliable. The feature I like most is that it predicts how much you need until your next payday, which helps a lot with budgeting. I haven't seen that feature in any other banking app I have used. Reviewed on: 18th March 2023

Long standing trusting customerban

I have been with Halifax for over 20 years nd I’ve never had my issues with internet v Reviewed on: 16th March 2023

Dont look after loyal customers

New offers are only available to new customers not loyal existing customers Reviewed on: 16th March 2023

Good switch offer

Easy to switch and use the new app Reviewed on: 14th March 2023

Good benefits

The bank provides good schemes and benefits Reviewed on: 10th March 2023

Trustworthy and professional

After awful banking experiences with a previous provider I switched to Halifax and have never looked back. Everything I need all in one place and easy to access securely. With the added bonus of the reassurance that my money is safe and accounted for. Customer service are professional and helpful Reviewed on: 9th March 2023

Easy to set up and use

Love the rewards and that you can choose which reward you want to receive when you meet the targets. Reviewed on: 9th March 2023

Easy to use and wide range of services

Allows me to do everything I need and has good offers outside of the basic services Reviewed on: 9th March 2023

Awful customer service

I have been a customer of Halifax for 10 years now. This week my daughter was rushed to hospital and I had to make purchases of food, taxi, and essential items from the hospital. After a couple of transactions Halifax blocked my and my wife’s access to the account with no explanation, which made a stressful situation even more stressful. When I attempted to raise the issue online I was initially told there was no block and was then told it was a fraud block, so I asked them to verify the transactions and lift the block but they stated it would remain for 24 hours. Fast forward to the result of my formal complaint and I was told it was not a fraud block, but it is their policy to place undisclosed and continually variable daily limits on transactions and they would not apologise for doing so. So Halifax is not a bank I can rely on to allow me access to my money at the times I most need it. This is an appalling way to provide a banking service. Reviewed on: 23rd February 2023

Just works

Halifax apps and services just work. Could do with a few more branches. Reviewed on: 16th February 2023

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