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Hanley Economic Building Society: Mortgages reviews

4.85
Based on 202 reviews, last reviewed 5th Dec 2024
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Special thanks to Jane! Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024
J Neil's avatar
J Neil

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024
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Craig W

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (202)

Review of the Hanley Economic Building Society, Mortgages:

mortgage application

5
We have recently had two meetings with Jayne Longmore and been advised regarding a mortgage application. We were very happy with the thorough and detailed information we received.. Jayne was very friendly and helpful, nothing was too much trouble and we would highly recommend to others The Hanley Economic Building Society. Reviewed on: 14th November 2024

Mortgage Advisor brilliant and very good product

5
Mortgage Advisor was brilliant and pushed through the mortgage really quickly. Good mortgage product for us, giving us the repayment flexibility that we wanted and without huge set up fees. Reviewed on: 5th February 2024

I remortgaged to the Hanley in December.

5
I remortgaged to the Hanley in December. The mortgage advisor was great, kept me informed and followed up any delays and issues. Great service and great product. Reviewed on: 1st February 2024

Thank you Hanley Building Society

5
At such a daunting and uncertain times for the mortgage market, I am so very pleased we chose to mortgage our new home with The Hanley. From our very first enquiry, all the bumps along the way and right up until the very end, Jane Longmore was profressional, warm and helpful the entire way through. Having brought a new property, it was never going to be a quick process however, Jane was patient and efficient every step of the way. We really cannot thank her enough, Even down to the lovely card Jane sent on completion, it’s the little things. Merry Christmas to everyone at The Hanley and Jane From Mr and Mrs Cuthbert Reviewed on: 19th December 2023

Perfect Services! Transparent, clearly explained, timely and friendly.

5
From the very beginning of the process to having our mortgage raised, until the very end of completion, the service we received was perfect. We stayed with the same adviser - Jane - throughout the whole process, which gave us confidence that we hadn't been lost or forgotten in "a system". Jane carefully and thoroughly took us through every step of the way, of the process, in a timely way, explaining why she needed to know the answers to what she was asking us. Where there were options, she explained them, giving us the possible pros and cons of any particular path of direction we were choosing to go. We did not feel overwhelmed as we had several different conversations over a period of time, and did not move on until we felt satisfied that we completely understood what we were agreeing too. We never felt rushed to make a decision, or silly to ask any question. Jane took her time in explaining anything we asked, without assuming we understood! She was very kind and patient from the beginning to end of the process. She had great integrity, always telling us what was going to happen and when, and it always did! We were delighted with the whole service, and couldn't fault Jane or Hanley Economic Building Society over anything. Thank you for making everything so pleasant and straight forward. Reviewed on: 26th October 2023

Great rate, personal service

5
I hadn't appreciated quite what a faff remortgaging to a different company is, but having applied for a very competitive rate from Hanley, was guided through the whole process expertly. Advisor Lana was helpful and responsive throughout - I particularly appreciated her chasing the solicitor at the end, to get the remortgage over the line in time. I'm very happy with the loan, and feel like I had great service. Reviewed on: 18th September 2023

Personal service and great value

5
Lana Beech the mortgage advisor dealt with us throughout our house move over a period of 9 months, from the earliest days of switching products on our old house, then considering what we could borrow if we moved, some grilling by us over the detail of how that would be affected by job moves, some last minute tweaks to the amount borrowed, to the point of exchange - all with the same friendly person by email and phone. A real personal service from a local business and still so competitive - why go elsewhere? Reviewed on: 13th September 2023

Excellent And Efficient Process

5
Very happy with the process of moving my mortgage to the Hanley, Jane Longmore was professional and made it very easy and stress free. Reviewed on: 31st August 2023

LANA is AMAZING

5
100000% would recommend- Lana is amazing. She has the patience of a saint and supported us through everything. She was always on hand to answer our questions and explained everything throughly. Lana is a credit to Hanley economic and we will always return to her in the future. Reviewed on: 26th August 2023

Excellent Service

5
Offered a very competitive deal and excellent service throughout. Mortgage adviser was very helpful and supportive with every step of the process, never put on any pressure and met all deadlines. Definitely recommend the service. Reviewed on: 15th August 2023

Wouldnt want to go anywhere else

5
Taking a mortgage out with The Hanley was so easy thanks to our Mortgage Advisor Jane Longmore. Jane explained everything really well and kept in contact to make sure everything was running smoothly even when the mortgage application process had moved on from Jane making both myself and my partner feel comfortable and confident in The Hanley. We look forward to being customers for many years and have recommend them to everyone! Reviewed on: 15th August 2023

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