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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Excellent communication & good savings rates

5
Ease of use of website, and excellent response and communication over the phone. Good interest rates for my investment. Reviewed on: 27th March 2025

The staff are always polite and helpful

5
The staff are always polite and helpful Reviewed on: 27th March 2025

Great child trust fund savings.

5
Great child trust fund savings. Easy access, unfortunately the account is only accessible via branch and not online Reviewed on: 27th March 2025

Highly recommended

5
A great all round experience with an excellent savings rate. Reviewed on: 26th March 2025

Brilliant local back who always have your best inter...

5
Brilliant local back who always have your best interest at heart Reviewed on: 26th March 2025

They are fab especially Rachel at the Longton branch...

5
They are fab especially Rachel at the Longton branch and her team Reviewed on: 26th March 2025

Staff always pleasant and helpful and make visiting...

5
Staff always pleasant and helpful and make visiting a good experience Reviewed on: 26th March 2025

Definitely recommend The Hanley Economic

5
I've always been very happy with the service from The Hanley. They provided me with the information on a loyalty saving scheme which I was eligible for that I hadn't seen advertised but offered very lucrative rates. Without their willing approach I would of missed the opportunity to open the account and in turn missed out on a sustained high interest rate. I've always found that the staff are always pleasant and approachable. Definitely would recommend! Reviewed on: 26th March 2025

Lovely staff

5
Every time I've visited the branches I've always had a pleasant experience. The staff are lovely and helpful. They have a good knowledge of products and services they offer. I would highly recommend using the Hanley building society. Reviewed on: 26th March 2025

Helpful and Friendly

5
The staff are always helpful and very friendly, it's a pleasure to go into a branch. Reviewed on: 26th March 2025

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