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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

The staff at the Stone branch are always so very hel...

The staff at the Stone branch are always so very helpful and friendly Reviewed on: 28th March 2025

A local Building Society

A local Building Society that still has a branch open in my home town Newcastle under Lyme. Reviewed on: 28th March 2025

Easy to apply.

Easy to apply. Good rates. Great customer service in Branch. Reviewed on: 28th March 2025

It's a good concept that a small local Bldg Soc' can...

It's a good concept that a small local Bldg Soc' can be competitive and give a personal rather than a faceless sevice. Reviewed on: 28th March 2025

Hanley Economic is brilliant and local.

Hanley Economic has helped with my savings and mortgage. I have always found them to be efficient friendly and easily accessible. Their staff are so good at solving any problems that may occur. I really value face to face service. Reviewed on: 27th March 2025

We have been saving for years with the Hanley Econom...

We have been saving for years with the Hanley Economic building society including when we used to have a mortgage. Always a good place to recommend. Reviewed on: 27th March 2025

Always great friendly service at all branches

Always great friendly service at all branches Reviewed on: 27th March 2025

Local branches. Good service and competitive rates.

As a long standing customer of HEBS, I always appreciate their efficient and helpful staff. The HEBS work hard to keep local branches open, this demonstrates a commitment to their customers rather than the constant reduction in quality of services provided by banks. HEBS do this and still offer competitive savings rates. Reviewed on: 27th March 2025

Long-term fan!

I have saved with HEBS since my parents opened an account for me as a baby (I am now in my late 60s) and have had great service from them for both savings and savings. Reviewed on: 27th March 2025

Staff are always very friendly and helpful.

Staff are always very friendly and helpful. You never feel rushed even at busy times. Reviewed on: 27th March 2025

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