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Hanley Economic Building Society: Savings reviews

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4.81
Based on 477 reviews, last reviewed 9th Aug 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Local

5
Open on Monday. Higher interest rate. Reviewed on: 2nd November 2019
Mrs Payne's avatar
Mrs Payne

Friendly

5
Give more interest on savings please Reviewed on: 2nd November 2019
Derek's avatar
Derek

Excellent

5
Everyone is so friendly and helpful Reviewed on: 21st October 2019
Hutchinson's avatar
Hutchinson
Reply from Hanley Economic Building Society Thank you for your friendly and helpful feedback :) Response date: 13th February 2020
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Hanley Economic Building Society

Brilliant

5
Excellent service at the Hanley, would not change anything Reviewed on: 19th October 2019
Rhead's avatar
Rhead

Excellent

5
Love the staff, would like sweets Reviewed on: 17th October 2019
Miss Davies's avatar
Miss Davies
Reply from Hanley Economic Building Society Thank you for your review! Haha, we sometimes have cakes out, you'll have to try and catch up at the right time :) Response date: 13th February 2020
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Hanley Economic Building Society

Helpful

5
The Telephone numbers of issuing branches to be shown in the front of passbooks Reviewed on: 17th June 2019
Mrs Doorbar's avatar
Mrs Doorbar

Excellent

5
Great staff, excellent service. Great products. Simply the best (been a member for 30+ years). Thank you so much Reviewed on: 22nd May 2019
Ann's avatar
Ann

Very professional and polite

5
Carry on as you are. Great service. Reviewed on: 21st May 2019
Mr Heaps's avatar
Mr Heaps
Reply from Hanley Economic Building Society Thank you for your wonderful feedback Mr Heaps! Response date: 13th February 2020
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Hanley Economic Building Society

Friendly

5
Better interest rates on savings Reviewed on: 13th May 2019
Mrs Taylor's avatar
Mrs Taylor

Excellent

5
Nothing really happy with the service Reviewed on: 9th May 2019
Eunice's avatar
Eunice

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