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Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Excellent

5
Great customer service. Sound professional advice. Range of products available. Reviewed on: 28th November 2019
Williams's avatar
Williams
Reply from Hanley Economic Building Society Thank you very much for your feedback. Response date: 13th February 2020
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Excellent

5
Excellent customer services - lovely people Reviewed on: 24th November 2019
Deborah's avatar
Deborah

Great

5
Open up on Monday all branches + Abigail has a brilliant customer 1st attitude Reviewed on: 21st November 2019
Gavaghan's avatar
Gavaghan

Excellent

5
Everything is very good, excellent. Reviewed on: 15th November 2019
Zabada's avatar
Zabada

Pleasure

5
I cannot think of anything, it's already very good Reviewed on: 11th November 2019
Mr Goodwin's avatar
Mr Goodwin

Value for Money

4
Better promotion of savings rates Reviewed on: 11th November 2019
Michael's avatar
Michael

Personal

5
The fact that there are familiar faces and access to a 'real' person Reviewed on: 10th November 2019
Diane's avatar
Diane

Savings review

5
It is nice dealing with someone who is actually 'on your side'! Reviewed on: 10th November 2019
Savings customer's avatar
Savings customer

Excellent!

5
Friendly and informative staff. Very helpful! Well done and thankyou! Reviewed on: 6th November 2019
Paul's avatar
Paul

Excellent

5
Contacted us when they said they would, sound advice that gave you confidence, someone to talk to rather than a computer. Reviewed on: 4th November 2019
Sue's avatar
Sue

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