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Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
Verified source

Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

Excellent

5
Saw fantastic customer service by your member of staff, Stacey. Great empathy with 2 ladies sorting out Power of Attorney 10/10 :) Reviewed on: 19th July 2021
Richard's avatar
Richard

Brill

5
Staff are excellent - very helpful. Nothing too much trouble - pleasure xx Reviewed on: 11th June 2021
Angela's avatar
Angela

Excellent

5
I don't visit your Festival Park Branch very often, but when I do your staff are totally outstanding. Thank you. Reviewed on: 28th April 2021
Savings customer's avatar
Savings customer

Moral. Genuine

5
The sensitive and professional way I have been helped again and again Reviewed on: 28th April 2021
Simon's avatar
Simon

Very friendly

5
Very friendly and helpful staff in branch, decent range of products. Always good to go local! Reviewed on: 10th March 2021
David Nicoll's avatar
David Nicoll

Safe

5
Nothing. Been with you 45 years. Reviewed on: 27th November 2020
John's avatar
John

Friendly

5
Nothing. I don't feel nervious coming in like I do in other places. Always very friendly. Reviewed on: 29th October 2020
Mrs Leicester's avatar
Mrs Leicester

fixed rate bonds

1
looking to invest in FR181 fixed bond application form arrived , contacted company next day , told this bond was now closed.. why send forms out in the first place , totally useless building society Reviewed on: 29th October 2020
a richardson's avatar
a richardson
Reply from Hanley Economic Building Society Thank you for your review. We’re sorry that on this occasion we couldn’t accept your application. We have a set amount of funds per product and this was fulfilled during the time the forms had arrived. We do have alternative products available which we would be happy to accept an application from you. If you wish to do so then please contact us on 01782 255000. Response date: 30th October 2020
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Hanley Economic Building Society

Savings review

5
Thanks for the careful, considerate service I had from Claire and Nicola Reviewed on: 27th October 2020
Boulton's avatar
Boulton

Professional

5
I'm more satisfied with all aspects of my experience today. Cathryn was very friendly and I felt reassured with the thorough checks Reviewed on: 20th October 2020
Rachel's avatar
Rachel

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