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Hanley Economic Building Society: Savings reviews

4.82
Based on 551 reviews, last reviewed 21st Jan 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

great service when I phone about my a/c great service when I phone about my a/c Reviewed on: 21st January 2026
colin w's avatar
colin w

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (551)

Very helpful

5
Explain more about automative products Reviewed on: 13th February 2019

Elitist Building Society Only for the Super-rich

1
I can understand a building society foreclosing on an unpaid mortgage, but FORECLOSING ON A SAVINGS ACCOUNT??? I had a savings account at the Hanley for about 30 years and regularly saved there, not least as my ancestors are the ones who virtually built the town, up from a tiny village and my family have a long history with Hanley. Then, one day, I get a blunt letter from them saying that they are closing my savings account and that I can't even complain as it is a "business decision" . A few days later, a cheque arrived in the mail from them for the value of my savings that I had there. Apparently, they are now so stacked up with cash from the Government that they don't want small savers or poor people on their membership rolls any more so they are covertly kicking them off. Where are those who are not multimillionaires supposed to cash their salary cheques now? Nice to know all our tax money is going to help to grind down the poor and working class families with the Hanley's strutting arrogance. Reviewed on: 9th February 2019
Reply from Hanley Economic Building Society Thank you for your review, your comments have been recorded and reported to management. Response date: 11th February 2019
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Hanley Economic Building Society

Fantastic

5
The staff have always been helpful, friendly and always take the time to give us advice, always a pleasure to go in to us they are the A team Reviewed on: 9th February 2019

good

5
Like staff, like Neil. Pleasant staff Reviewed on: 8th February 2019

Unfailing

5
When you don Reviewed on: 7th February 2019

Friendly

5
Local, friendly and approachable Reviewed on: 25th January 2019

Friendly

5
Friendly atmosphere in all branches Reviewed on: 24th January 2019

Fantastic

5
Especially Michelle, Lesley and Ellie in Newcastle Reviewed on: 23rd January 2019

Superb

5
Keeping it local. Staff are great! Reviewed on: 21st January 2019

Fantastic

5
Friendly approach, valuable advice, and dealing with someone you can trust. Reviewed on: 11th January 2019

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